No Video Files to Playback

Hi ,

we have configured the RDP Relay feature of PAM and it is working except the video files. When I click on Playback its throwing me the error " No video files to Playback" Keystroke replay is working. The video files were working 2 days before. I have updated the packages and not sure if that is causing the video files to stop working.

The audit package in the host is with the version (Rev:26918,Bid:230)

Please let me know what causes this issue