Knowledge Doc: VMware ESX server's RemoveSnapshot_Task has not completed and may have stalled. its current status is 'running'

 
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Environment

PlateSpin Forge (all versions)
PlateSpin Protect (all versions)
PlateSpin Migrate (all versions)
ESX Containers
 

Situation

In some cases where a workload is retaining recovery points and at least one recovery point snapshot is large, the remove snapshot task sent to VMware ESX can hang, causing the replication to enter a Recoverable Error state.

If the remove snapshot task is still running when the ESX kernel completes the remove snapshot process then the task will eventually complete.

Read the knowledge article for resolution

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