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Request Certificate - create CSR

kaffee

OpenText Employee

over 3 years ago

I'm running PAM 4.0 and try to create a CSR.

I specify all the necessary details including SAN's

DNS:%server FQDN%, DNS:%alias name%, IP:%IP of the server%

when I click on "Next" I'm getting Error "Failed to create certificate request"

I have tried different browsers and also tried with different details with, without and with just one Alternative names, always the same error.

Within the unified log I see

admin certRequest client:localhost user:admin@%servername%-01(172.27.4.11) rc:0 status:500(Failed to create certificate request) (4ms)

also I'm getting many Error (5) accepting SSL connection from two different IP's and different Ports

How can i create a CSR to provide to my certification authority to generate a Certificate?

0 Norbert Klasen over 3 years ago
This has worked for me previously:

DNS:pam1.laptop.example.com,DNS:pam.laptop.example.com,DNS:pam1.demo.live,DNS:pam.demo.live

Maybe spaces after a comma are not allowed. Or an IP.
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Verified Answer

0 Georgio M over 3 years ago

Dear,

I had previously faced this issue, and it was caused by the country field; I had set the full name of the country, while the requirement is to set it as 2 letters (Example: Lebanon--> LB).
IF that did not also work, try the below
Syntax for Alternative Names is:
 DNS:example.com, DNS:www.example.com
 DNS:example.com, DNS:www.example.com, IP:127.0.0.1
Best regards,
Georgio Maalouf
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0 kaffee over 3 years ago in reply to Georgio M

this was it, the country field, thanks a lot man!
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