Hello Glenda Diaz,

Please have you been able to find solution to that because am experiencing it too.

i will appreciate if you can share with me the how to resolve such.

Thanks for your anticipated response.

Best Regards.

Hi Glenda and Samuel,

Steps for the error can be found on this article: KM1406943 - Error: Unable to detect Database

Search for it in http://support.openview.hp.com/

Also, check the configuration guides for your product:

MicrosoftSCCMDBConfig.pdf

MicrosoftSCOMDBConfig.pdf

MicrosoftACSDBConfig.pdf

For any more help, please open a ticket with the technical support team or open a new thread on this community forum.

Regards,

Salvatore

ok

I am getting the following error, Please help

[2014-05-19 23:34:57,202][ERROR][default.com.arcsight.agent.sdk.a.h.p][run]  java.lang.UnsupportedOperationException: Unable to detect database version. Tried version [sccm2012]. ERROR: [Invalid object name 'EP_Malware'.]

Glenda,

This isn't a documentation issue, so please start a new "Discussion" topic about the issue and you should be able to find people who can help. Otherwise you might want to open a support ticket.

Regards,

--dbw

This is not related to the documentation, so to get an answer to your question, we suggest posting to the SmartConnector space or contact Customer Support.

Ingrid

Do you have more details?

I am not sure if there is a problem with the documentation or the product itself.

If it's with the product, please contact support.

Thanks,

Luanne

I am getting the following error, Please help

processQuery] Event with duplicate ID