p23. Note regarding "To run in Console mode...". Suggest add information to review environment variable DISPLAY. echo $DISPLAY. If DISPLAY variable has a hostname:0.0 then X Windows will attempt to export display. Use the following command to temporarily remove setting and retry to run in Console mode.
unset DISPLAY
p49. Case 1 - Suggest adding full path of
/opt/arcsight/manager/bin/remove_services.sh
Appendix A: Troubleshooting. Please add section regarding X Windows. To run in Console mode be sure that environment variable DISPLAY is not set. echo $DISPLAY. To temporarily clear the variable use unset DISPLAY.
If the following is seen in the firstbootsetup.log then X windows is not fully disabled.
2015-07-20 13:56:51 -0400 ArcSight First Boot Setup starting in Console mode...
2015-07-20 13:56:51 -0400 Output is in /opt/arcsight/manager/logs/firstbootsetup.log and /opt/arcsight/manager/logs/default/fbwizard.log
Exception in thread "main" java.lang.NoClassDefFoundError: Could not initialize class java.awt.Toolkit
The Java AWT (Abstract Window Toolkit) is attempting to load. To temporarily clear the variable and tell Java not to use AWT, use command: unset DISPLAY then rerun the first boot startup.