The Express 4.0 Patch 1 can be found on the HPe Support Portal -- under the Downloads page - or if you open a ticke twith Support they can provide it to you.

Patch 1 can be installed on the a Gen 7 RHEL 5.5 appliance --- but you can only install patch 1 ---- there is no OS upgrade for you to run.

If your on a Gen 8 6.2 RHEL appliance ----- you need to follow the steps in the guide to ----- but the patches should be avaialbe un der HPe Support - Downloads --------

This patch also changes your Consoles ---- so be prepared to reinstall those also.

Hi Every one,

Our Express version is 4.0 and details as follows, how to make sure that, whether it is patched (4.0 patch 1). As per the release notes patch 1 build version is 1361

Build versions:

        conapp:6.4.0.6711.2

        connector:connector_1 5.2.7.6583.0

        connector:connector_2 5.2.7.6583.0

        esm:6.1.0.1389.0(BE1389)

        storage:BL1124

        process management:4.0-1312

        installer:4.0-1312

Kindly suggest further

Thanks,

Sandeep N

I just got off the phone with Support - THis released Patch can't be installed on my Express installation at all -

Minimum OS required per Support RHEL 6.2 with an express recommendation that after the patch is applied you migrate to 6.5

Thanks HP - you effectively telling everyone on probably GEN7 Hardware that what we have to buy all new Express Appliances - really...... I still have active support contracts for this - but you've basically abandoned us.

[XXXX@lharcexp01 ~]# ../sbin/service arcsight_services status all
Build versions:
        conapp:6.4.0.6711.2
        connector:connector_1 7.1.1.7348.0
        connector:connector_2 7.1.1.7348.0
        connector:connector_3 7.1.1.7348.0
        connector:connector_4 7.1.1.7348.0
        esm:6.1.0.1389.0(BE1389)
        storage:BL1124
        process management:4.0-1311
        installer:4.0-1311

conapp service is available
conapp_httpd service is available
connector_1 service is available
connector_2 service is available
connector_3 service is available
connector_4 service is available
web service is available
manager service is available
execprocsvc service is available
logger service is available
mysql service is available
postgresql service is available

[root@lharcexp01 ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5.5 (Tikanga)