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sentinel 8.2 / 8.3 PatchCD download link

wencheng

Hi All

    a customer has a sentinel 8.2 appliance need upgrade and no internet and suse manager could provide update channel.

I have 8.4 /8.5 patchCD...but no 8.2 or 8.3 PatchCD...

Who could kindly provide me patchCD for me to download them or I must create case to request them ??

Thanks!

Wencheng

  • 0

    Yes Wencheng, for such requests you need to log a case with support services. I think you've done that already.


    As you said you have patch iso images for 8.4, and 8.5 already. My colleague will organize it for 8.2, and 8.3.

    Not sure why you need 8.2, while you're running Sentinel 8.2 appliance.


    Now if your customer has a Sentinel 8.2 appliance, and they want to upgrade all the way to 8.5, you can do that from Sentinel 8.2.
    This is supported:
    www.microfocus.com/.../s85-release-notes.html

    -> You can upgrade to Sentinel 8.5 from any prior versions of Sentinel (from Sentinel 8.2 and later).


    That said if you get conflict errors, it is advisable to go to 8.3, and 8.4 first, and then to 8.5.

    We covered these steps extensively in the past, so you know what to do.


    Regards,


    Henk Tjalsma

  • 0 in reply to 

    Hi Henk

        I install a "fresh" sentinel 8.2.0 appliance server for testing online update channel.

    the OS is SLES12 Sp3 but the update channel provide patch for SLES12SP5...

    so it show the patch conflict VABASE

    I guess the online update seem only for sentinel 8.4 appliance update ...not for old version appliance 

    I should be use offline patch CD for let 8.2 upgrade to 8.3 or 8.4 then using offline/online update to 8.5.

    Wencheng

    Wencheng

  • 0 in reply to 

    Hi Wencheng,

    Not sure why you start with a fresh install of Sentinel 8.2.0. Why not 8.3, or 8.4?

    But yes based on the screenshots, Sentinel 8.2.0 + SLES 12 SP3, and the upgrade to Sentinel 8.5 + SLES 12 SP5, yes that conflict error, VABASE, I came across the same in my test environment (but when upgrading from Sentinel 8.2.3 to 8.4). So I performed those intermediate steps, and went to Sentinel 8.3 SP1 first, then 8.4, using offline patch iso images.

    Not sure what you mean with "I guess the online update seems only for Sentinel 8.4 appliance update...not for old version appliance", but the current online appliance product & OS repositories contain the installation files for Sentinel 8.5. So if you register your appliance, and you run Sentinel 8.2, you should be able to upgrade to Sentinel 8.5. Not sure why the error is produced, maybe because you are running SLES 12 SP3, and not SP4.

    Regards,


    Henk



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