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Microfocus Patch Finder link

wencheng

I am study some sentinel issue...

and I find in 8.3/8,4 and latest 8.5 official document , all they provide a section  about "To upgrade the operating system and configure the appliance"

it provide a step like below:

Download the SLES 12 SPX installer and the post-upgrade utility from the Micro Focus Patch
Finder website. For Sentinel HA, download the SLES 12 SPX HA file as well.

the Micro Focus Patch Finder link still use old link...so partner and customer could not download post-upgrade utility.

if sentinel team did not provide this utility or need open case to request..please modify this section to let partner or customer understand they could or could not download this utility.

Wencheng

  • 0

    Hi Wencheng,

    I understand your confusion, and frustration, and asked our documentation team to make the changes.


    True this reference is wrong.
    Step 4:
    Download the SLES 12 SP3 installer and the post-upgrade utility from the Micro Focus Patch Finder website. For Sentinel HA, download the SLES 12 SP3 HA file as well.

    download.microfocus.com/.../

    ...but it brings you here now:
    support.microfocus.com/.../transition-to-sld.html

    Welcome to the new Micro Focus Support Experience

    Micro Focus websites have been consolidated. Go to:

        Software Licenses and Downloads to access product software, download patches, and activate license keys.
        Support Home for quick access to all resources for your product, including documentation and community.
        Support Portal to search the knowledge base, chat with Support, open a Support Case, and more.
        Guides and FAQs on the transition.


    Another example, for offline patch iso's, especially for older Sentinel versions, customers come to us in technical support, and open a case. We then give them access to the restricted downloads. For later Sentinel versions, 8.4, and 8.5 they go here now:
    sld.microfocus.com/.../index

    Similar confusion is where to get this post-upgrade utility, through technical support, or online on SLD site.


    I've asked documentation team to explain the procedure better.  

     
    Thanks,


    Henk Tjalsma














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