Idea ID: 2870342

Allow multiple email templates that are automatically selected based on pre-defined criteria

Status : New Idea
2 months ago

Hi,

Currently, it is only possible to define one email template.

It would be great to be able to create multiple templates and to configure them to be automatically selected based on some criteria.

For example, it would be nice to create two templates :

➜ One generic email template to be used to remind users to change their password

➜  A more specific email template that would be used when there are only a few days left before the expiration of the user's password

In this case, the criteria used to select which template to use would be based on the number of days remaining before the user's password expires.

Thanks.

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