Knowledge Doc: Unable to install SecureMail Server 7.5 on VM

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Summary
Unable to install SecureMail Server 7.5 on VM

Products
Voltage SecureMail

Environment
SecureMail Server 7.5
VM: VMware w/ 4GB memory

Situation
The user unable to install SecureMail Server 7.5 with the below message using the Voltage-smapp-7.5.0-db9fb3f620.iso on their VM that has 4GB memory.

Welcome to CentOS Linux 7 (Core)!

random : crng init done
nvme nvme0: I/O 99 QID 1 timeout, aborting
nvme nvme0: Abort status: 0x0
nvme nvme0: I/O 99 QID 1 timeout, reset controller
nvme nvme0: I/O 5 QID 0 timeout, disable controller
nvme nvme0: Identify Controller failed (7)
nvme nvme0: Removing after probe failure status: -5
blk_update_request: I/O error,dev nvme0n1, sector 20453752
EXT4-fs warning (device nvme0n1p3): __ext4_read_dirblock:903: error reading directory block (ino 557163, block 0)
nvme0n1: detected capacity change from 21474836480 to 0

Read Full Support Article for Resolution Steps. 


Support Article Reference Number (URL Name)
KM000007278

__________________________________

Elizabeth Knappen
CyberRes Community Manager

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