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Which Type of Chatbot Is Right for Your Business?

COEST
Micro Focus Employee
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 read more at biztechmagazine
Which Type of Chatbot Is Right for Your Business?
 
Spending on chatbots is up — way up. The market for these machine learning–driven conversation creators will see more than $1 billion in growth this year, and 50 percent of companies will likely spend more on chatbot creation than mobile development in 2021.
Powered by machine learning, these conversational agents can streamline processes and improve customer service. But how do they work, and how can businesses choose? See what CyberRes’ Ramses Gallego has to say!

Caroline Oest

Micro Focus Customer Experience Marketing

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The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.