The Tragic Downside of Customer Information Management

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The Tragic Downside of Customer Information Management
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The Tragic Downside of Customer Information Management
 
Many of you may have heard the term Customer Information Management and may be somewhat familiar. It has to do with collecting all of your disparate, often-siloed, customer-identifiable data across your enterprise systems, cleaning it up and making use......
 

Caroline Oest

Micro Focus Customer Experience Marketing

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