Opentext IDOL 24.2 has been released - Recommended Software Update


Recommended Software Update

OpenText is announcing the release of

Product: IDOL  
Version: 24.2
Languages: English, Dutch, French, German, Spanish 

IDOL 24.2 is an incremental release of the IDOL platform for the second quarter of CY24.
It contains numerous improvements in all areas of the product. The most significant items include AI & LLM integrated search capabilities, known as Aviator Search, significant improvements of the Discover front end, and many others as listed below:

​​​​​​New Solution

  • IDOL For Teams - Customers can access IDOLs functionality via sample natural language prompts directly via the teams interface

Ingest & Connectors:

  • Drupal Connector is updated to support the latest API changes and allow data extraction from old and new Drupal versions. 
  • Google Workspace Connectors – Content is now accessible from the major Google Workspace apps, including: Mail, Calendar, Chat using dedicated connectors.
  • Web Connector 2FA – The web connector is updated to allow 2Factor Authentication through scriptable actions to implement the required interactions
  • Additional new connectors: Stack Exchange; Moodle and OpenText eDocs

IDOL Text Analytics

  • Address variant search  IDOL can now perform fuzzy matching of addresses that have variations in composition although they are effectively the same.
  • Generative AI GPU support The recently added vector and LLM support within IDOL can now use GPU to increase performance on the relevant hardware platforms 
  • Analytics: LLM based image matching - Image based transformers can be used to generate vectors for the IDOL Index. Customers can now search for similar images based on not just the textual description but also the actual image content.  

Media Server

  • The Media Server as a NiFi Processor is now available with full functionality. This allow NiFi workflows and the ability to scale and manage the Media Server app though Kubernetes.
  • Demo application with abilities to process and analyze images and other functionalities is now available in the Media Server for ease of use.


  • Tabular Data detection for One Note & Pipe Separated text 
  • OCR is now available on MacOS through the KeyView SDKs
  • Header & Footer are now configurable through Python APIs
  • Significant Performance improvements through Shared Memory Streaming
    Additional Formats, Security & Compatibility improvements

​​​​​​​Deployment & Other Improvements

  • IDOL HELM charts for Kubernetes provide a comprehensive set of options to assist complex deployments. 24.2 brings further enhancements to our HELM charts.
  • Eduction SDK: Post-processing access to match context among
  • OpenText OTDS IDOL community now integrated with OpenText TDS for access control

For more information, please check the Release Notes for this version (available from MySupport ).

If you have an active support subscription for these products, please plan for downloading this version from the Software Licenses and Downloads Portal . To access these products in the Software Licenses and Downloads Portal, you will need to sign in with your Micro Focus credentials.

Our goal is to provide you with clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Product Support Lifecycle pages . Please take note of the end of support dates for the latest available version of this product: 

Product version

Current Maintenance ends

IDOL 24.2

Apr 30, 2027

Please note that all IDOL customers with active support subscriptions are eligible to update to IDOL 24.2.

You are receiving this communication because you are listed as your company’s contact for a subscription that includes the product this communication is about. Should you no longer be your company’s contact for a subscription, please let your OpenText Representative or OpenText Business Partner know to request systems to be updated by providing a new contact name/email address as applicable.
If you are unsure of your Renewals Sales contact or Customer Subscription name, you can use chat functionality as well as inbound telephone numbers in the Support portal ​​​​​​​.
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