rss.livelink.threads-in-node

Initial view in the 2019.05 UCMDB browser

Mel Farber — Fri, 18 Oct 2019 10:54:35 GMT

I created a role in UCMDB which only shows our custom reports. However, the user doesn't see the CMS Home Page which shows overall view of what is in UCMDB. The individual reports are under OOTB_Reports_UCMDB_Home. While I can give users view rights to that group it did not show the CMS Home Page when you start the browser.

What resource type and view do I need to give users to get the initial splash screen after logging into the UCMDB browser?

Thanks,
Mel

Assign UD Inventory license to an existing CI in 10.33

afouad — Fri, 18 Oct 2019 07:05:37 GMT

Hello Exports,

When does UCMDB assign license to the CI?

Is it happening one time at first time discovery (creation) or it is changing with the assigned jobs?

If I use one of the jobs require UD Full to discover the CI first time, will I be able to change the job to a one that needs only UDI and then UD Full will not count anymore or I need to delete the CI and rediscover again?

I have number of Desktops assigned UD full and I need to move them to take UD Inventory; can we do that or need to delete these CI's and rediscover from the beginning.

Thanks in advance for your help.

Ahmed

New item in the enumeration list location_type_enum

JohnCI — Thu, 17 Oct 2019 13:28:21 GMT

The enumeration list location_type_enum contains old values.

We need to update the list with possible items that can be populated from the cloud discovery jobs.

Currently all the cloud discovery jobs which report Location CIs will report the attribute Location_type populated with the value Undefined, We should populate them with Cloud or something meaningful.

Does uCMDB support for Mac Catalina discovery ?if yes for which version it supports

Chetu_7845 — Thu, 17 Oct 2019 09:59:09 GMT

We upgraded to MacOS to Cataline i wonder if uCMDB support for discovery.

Detailed integration statistics

AMensching — Thu, 17 Oct 2019 06:20:14 GMT

We use the Service Manager Enhanced Adapter to transport data from the UCMDB to the Service Manager.

After a synchronization, you can see in the statistics window how many CI created, updated, deleted and failed.

Unfortunately, it does not show which CIs were affected (created, updated, deleted and failed.)

Therefore, it would be good, with a click on the appropriate number to see also details (ate least the CI display_name). That would help us quickly with problems. This functionality should also be helpful with other push adapters.

Inventory only licenses Use tag

Kumkum — Thu, 17 Oct 2019 00:54:27 GMT

-Brief Description

There is reasons that we buy inventory only licenses because that is all that we want. We didn’t care about the topology of them. However, all topology discovery adapters will discover them regardless whether we want them to be inventory only or not. This is so because the routers and switches and vCenter that provide those topology information like Layer2, will provide details of all connected devices.

-Briefly describe your idea

Inventory license only devices need to have a place of its own without regard to how the operation of the topology discovery adapters. Topology connection information for those inventory license only devices can either be withheld or not getting update at all.

-Benefits / Value

Keep the integrity of the product licensing to a point that customer can validate and plan accordingly.

-Explain why is this important? (When used, by which role, and benefits / value)

If product license options that are sold on the basis of Full or Basic, then they must be honor as such. The dynamic change of consumed licenses, that are due to discovery adapters, isn’t something that we customers can have control because those discovery adapters themselves have no control inherently. This dynamic change actually is causing major headache because we have no control over how each device is to consume the license and thereby getting penalized for violation.

Additionally, because the license consumption is an attribute that cannot be changed, all license updates by the discovery adapters are final, and change can only be done by deleting all nodes. This is very disruptive and unmanageable because all history will be gone, and the management and reporting of configuration changes will not be possible.

For UCMDB –CIT integration there should be a format defined for a data export to include all the TQL

JohnLaw — Wed, 16 Oct 2019 16:20:39 GMT

For UCMDB-CIT integration there should be an OOTB solution available to export data in a particular format meaning : All its running software under its related node.
This is an enhancement request to define such a format

jetty is equal to tomcat in ucmdb?

bolonia — Wed, 16 Oct 2019 16:18:59 GMT

Hello CMS connoisseurs.

Why does ucmdb not use tomcat? Jetty server replaces it?

Thanks.

Bolonia.

close UCMDB Job thread workers and release the DB Thread Pools to return memory to the System

jxliang101 — Wed, 16 Oct 2019 14:29:02 GMT

UCMDB Probe Job Thread workers are shared pool workers, once they are created, they will never be destroyed. The same is true with the DB Pool Threads where once created, they are never to be destroyed. The only controlling mechanism is the maximum worker and maximum number of DB Thread pool. Such a systematic behavior lead to the ever growing consumption of the system memory without ever returning them to the system. Eventually, the system will be brought down to its knees where routine diagnostics of the system cannot be done unless the probe is restarted.

System administrators often are tasked to maximize the usage of the system resources. With the above system behavior, we often have to budget at least 4G of RAM that are free at all time knowing that the system once start running the jobs, it will take up all the available memory. In the world of VM, the above system behavior works against the principle of resource sharing. This becomes the serious offender when we know those worker threads and DB Pool Threads are simply idling in the background.

As a result, we are requesting that those Job Workers and DB Thread Pools once finished their tasks, they shall be closed. Then for performance reasons, they can be closed only after a certain amount of idling time.

The same is true for the "xmlenricher_service.exe" which is the enrichment process for the handling of the scan files. They too only get activated when scan files is available. Once all scanning activity are done, they too remain as idling in the background with all the memory gobbled up where the only way to control its use is through the maximum memory parameter.

In our environment, the probe scans the server and network devices once a week, and those jobs literally are all completed within one day of time during the weekend. As you can see, after the job is completed, without any extra buffering of the memory, the system would be remaining at over 95% use of all system memories. In that scenario, it is difficult to make any attempts to log into the system and execute any kind of commands.

UCMDB job status change after job not started at scheduled time

jakub_z — Wed, 16 Oct 2019 07:55:06 GMT

Hi,

i would like to suggest a change in UCMDB UI Job displayed status when the job was not started at scheduled time.

My Customers expectation is to see in UI (informationally for Admin or Operator) that the job was not run at scheduled time.
Now, once the job skippes (no mather the reason) the scheduled run, We still see the latest status - in our case Successfull (green, which is actually wrong),
Proper status in that situation should be anything else but not "green", because there was something disturbing in correct working.

In my case, the skipped job has been found, because some very important system (MF Service Manager) was not supplied with fresh data and Business unit was lack with info.
For instance. Think about some less important system which was not supplied 5 or 10 times in row. In UCMDB UI We would still see a SUCCESS status.

KR, jakub

Enrichment Manager

jlangulo — Tue, 15 Oct 2019 11:51:09 GMT

We create an enrichment rule and when we activate, it indicates an error at the point of integration. For what the enrichment rule works, we have to have the integration point disabled.

Do you have any problem about it?

Thank you.

José Luis.

Should SSA be installed on a standalone or as part of DF Probe Server?

Amy Koh — Tue, 15 Oct 2019 03:20:35 GMT

Hi all,

I'm trying to understand the architecture/concept of SSA.

Is it supposed to be installed as part of DF Probe server or as a standalone server only doing SSA functions?

TIA

, , @dataflowprobe

Opinions/suggestions version cms 2019.05

bolonia — Mon, 14 Oct 2019 23:35:41 GMT

Hello a greeting. Any fault, bug, significant have you found in this latest version? Is it worth installing? My client has asked me to update and I prefer to ask if this version is the most appropriate.

Thank you all for your contributions.

Bolonia.

Server processing failure-uCMDB error

Chetu_7845 — Mon, 14 Oct 2019 16:37:39 GMT

Hello Experts

Whenever i'm trying to run an "Host Application by shell" or "Host Resources by Shell" CI are not triggering it saying "Server Processing failure" even my tql has defined properly and even i found shell job got properly discovered and also in IP Address properties "IP Probe Name" also got updated but still i'm getting error saying.

<< Progress message, Severity: Fatal>>
Probe wasnt found for this CI. Task for Trigger CI will not be created

Any idea what is the issue ?

But when I tried to run "Inventory by scanner job" But here it says below error but when i check the port 2738 from source to target machine's telnet looks good.

<log start="2019-10-11 19:10:41" severity="debug">UDA: The agent port cannot access the Telnet.</log>

<log start="2019-10-11 19:10:41" severity="debug">Reporting error code 405 to framework.</log>

<log start="2019-10-11 19:10:41" severity="debug">Error message is: UDA: The agent port cannot access the Telnet.</log>

<log start="2019-10-11 19:10:41" severity="debug">UDA: The agent port cannot access the Telnet.</log>

<log start="2019-10-11 19:10:41" severity="debug">Reported error message with error code:405</log>

<log start="2019-10-11 19:10:41" severity="debug">Failed to connect to the remote node.</log>

Thanks

uCMDB Error-Server processing Failure

Chetu_7845 — Mon, 14 Oct 2019 16:33:28 GMT

Hello Experts

<< Progress message, Severity: Fatal>>
Probe wasnt found for this CI. Task for Trigger CI will not be created

Any idea what is the issue ?

I tried to run "Inventory by scanner job" But here it says below error but when i check the port from source to target machine's telnet looks good.

<log start="2019-10-11 19:10:41" severity="debug">UDA: The agent port cannot access the Telnet.</log>

<log start="2019-10-11 19:10:41" severity="debug">Reporting error code 405 to framework.</log>

<log start="2019-10-11 19:10:41" severity="debug">Error message is: UDA: The agent port cannot access the Telnet.</log>

<log start="2019-10-11 19:10:41" severity="debug">UDA: The agent port cannot access the Telnet.</log>

<log start="2019-10-11 19:10:41" severity="debug">Reported error message with error code:405</log>

<log start="2019-10-11 19:10:41" severity="debug">Failed to connect to the remote node.</log>

Ability to add an Reconciliation_IDENTIFICATION_EXCLUDE rule by a simple rest API

Siryo — Mon, 14 Oct 2019 10:47:28 GMT

Hi,

A Reconciliation_IDENTIFICATION_EXCLUDE can be inserted by jmx, it could be useful that we can insert/delete these type of rules by a simple rest api.

Thanks,
Stefano FERRI

CP 2019.08 update over CMDB and CP 2019.05

MihaiA — Mon, 14 Oct 2019 08:28:30 GMT

Hi guys,

Has anybody experienced errors and/or warnings when updating CP 2019.08 over CMDB and CP 2019.05? Support matrix for CP 2019.08 states full compatibility with UCMDB 2019.05 (has CP 2019.05 OOTB)

Or any problems encountered after update?

Shoud I be worried for errors and warnings listed below? They happened exactly the same on 2 similar environments. Is this normal behavior for CP 2019.08?

Thanks!

Output from JMX console (update invoked there):

Mbean: UCMDB:service=Content Pack Services. Method: installContentPack

Packages deploy report : Execution date 2019-10-14 11:03:56.686.

Operation parameters :

{Operation name=exportPackages, Customer id=1, Packages names=, Export user only packages=false} - this is not relevant to installContentPack method!

Operation took 0 seconds.

Results:

******** Errors in package CMKpiAdapter.zip, [105004] Unsupported CMDB version. : ********

******** Errors in package CMPolicyAdapter.zip, [105004] Unsupported CMDB version. : ********

******** Errors in package ZoneBasedResources.zip, [105004] Unsupported CMDB version. : ********

******** 6963 deploy resources : ********

******** A10_vthunder.zip ********
[class/a10_vthunder.xml]
[tql/Discovery/snmp_of_a10_vthunder.xml]
[discoveryPatterns/A10_vThunder_by_SNMP.xml]
[discoveryJobs/A10 vThunder by SNMP.xml]
[discoveryScripts/A10_vThunder_by_SNMP.py]
[...]
******** ZoneBasedResources.zip, [105004] Unsupported CMDB version.

****************************** Undeploy Resources ************************************************************** ******************************************************************************************************** ********************************************************************************************************

******** Warning in package factory package DDMiAdapter.zip : ********

******** Warning in package factory package DiscoveryModules.zip : ********

******** Warning in package factory package Host_Resources_Basic.zip : ********

******** Warning in package factory package IBM_HTTP_Server.zip : ********

******** Warning in package factory package InventoryDiscovery.zip : ********

******** Warning in package factory package J2EE.zip : ********

******** Warning in package factory package Layer2.zip : ********

******** Warning in package factory package Network.zip : ********

******** Warning in package factory package SCCMAdapter.zip : ********

******** Warning in package factory package VMWare.zip : ********

******** 95 undeployResources : ********

******** factory package Basic_Classes.zip ********
[identification/snmp.xml]

******** factory package DDMiAdapter.zip ********

******** factory package DDMInfra.zip ********
[identification/vmware_esx_server.xml]

******** factory package DiscoveryModules.zip ********

******** factory package Host_Resources_Basic.zip ********

******** factory package IBM_HTTP_Server.zip ********

******** factory package InventoryDiscovery.zip ********

******** factory package J2EE.zip ********

******** factory package Layer2.zip ********

******** factory package Network.zip ********

******** factory package SCCMAdapter.zip ********

******** factory package VMWare.zip ********

mam.packaging.log shows lines like:

2019-10-14 10:39:08,508 INFO [qtp196176610-6467] - CpUpdater [cleanPDFResources] will not run - Current CP version not within range
2019-10-14 10:39:08,789 INFO [qtp196176610-6467] - CpUpdater [cleanupInvalidNodeIdentifiers] will not run - Current CP version not within range
2019-10-14 10:39:09,242 INFO [qtp196176610-6467] - CpUpdater [cleanupIsolatedJobsOfManagementZone] will not run - Current CP version not within range
2019-10-14 10:39:09,351 INFO [qtp196176610-6467] - C:\UCMDB\UCMDBServer\bin\..\conf\factory_packages doesn't exist - this appears many times
2019-10-14 10:39:42,206 INFO [qtp196176610-6467] - <Customer <1, id name: Default Client>
*************************************************************************************************************
The following package(s) will not be deployed due to version incompatibility: CMPolicyAdapter.zip, ZoneBasedResources.zip, CMKpiAdapter.zip,
*************************************************************************************************************

....

many lines (for all protocols) like this:

2019-10-14 10:47:29,222 WARN [qtp196176610-6467] - Resource name for : urm/UI_PROTOCOL_DECORATION/telnetprotocol_v1.xml from package UIDecoration.zip doesn't have the expected format: <UrmType>#<UrmId>. Changing the resource name from telnetprotocol_v1 to UI_PROTOCOL_DECORATION#telnetprotocol_v1#PROTOCOL_DECORATION to enable undeploy of the resource
2019-10-14 10:47:29,222 WARN [qtp196176610-6467] - Resource name for : urm/UI_PROTOCOL_DECORATION/sqlprotocol.xml from package UIDecoration.zip doesn't have the expected format: <UrmType>#<UrmId>. Changing the resource name from sqlprotocol to UI_PROTOCOL_DECORATION#sqlprotocol#PROTOCOL_DECORATION to enable undeploy of the resource
2019-10-14 10:47:29,222 WARN [qtp196176610-6467] - Resource name for : urm/UI_PROTOCOL_DECORATION/nnmprotocol_v1.xml from package UIDecoration.zip doesn't have the expected format: <UrmType>#<UrmId>. Changing the resource name from nnmprotocol_v1 to UI_PROTOCOL_DECORATION#nnmprotocol_v1#PROTOCOL_DECORATION to enable undeploy of the resource
2019-10-14 10:47:29,222 WARN [qtp196176610-6467] - Resource name for : urm/UI_PROTOCOL_DECORATION/salesforceprotocol.xml from package UIDecoration.zip doesn't have the expected format: <UrmType>#<UrmId>. Changing the resource name from salesforceprotocol to UI_PROTOCOL_DECORATION#salesforceprotocol#PROTOCOL_DECORATION to enable undeploy of the resource

....

2019-10-14 11:03:30,889 INFO [qtp196176610-6467] - <Customer <1, id name: Default Client>94% of all the resources have been deployed
2019-10-14 11:03:30,904 INFO [qtp196176610-6467] - <Customer <1, id name: Default Client>**************************************************************
2019-10-14 11:03:30,904 INFO [qtp196176610-6467] - <Customer <1, id name: Default Client>Finished deploying packages for cust: 1, id name: Default Client
2019-10-14 11:03:30,904 INFO [qtp196176610-6467] - <Customer <1, id name: Default Client>**************************************************************
2019-10-14 11:03:30,904 INFO [qtp196176610-6467] - <Customer <1, id name: Default Client>
**************************** Package deployment statistics (ordered by subsystem deployment time): ****************************
class 196680 msec
discoveryScripts 139333 msec
tql 95170 msec
cmdbview 92651 msec
discoveryResources 85419 msec
adapterCode 83667 msec
discoveryConfigFiles 68598 msec
discoveryJobs 54195 msec
discoveryPatterns 46464 msec
discoverySaiResources 33452 msec
validlinks 23493 msec
discoveryMultiScannerPackage 12428 msec
enrichment 6545 msec
discoveryModules 6060 msec
identification 5482 msec
typedef 2875 msec
correlation 1781 msec
calculatedlinkstriplets 1765 msec
urm 1547 msec
singletqlref 1140 msec
discoveryWizards 985 msec
discoveryScannerConfiguration 798 msec
schedulerJob 640 msec
serviceDiscoveryActivityType 235 msec
docs 171 msec
serviceDiscoveryActivityTemplate 109 msec
authRoleAssignment 0 msec
reconciliationPriority 0 msec
zoneBasedRoadMap 0 msec
virtualtqlref 0 msec
datamodelgenerateids 0 msec
zoneBasedRangeProfiles 0 msec
modelnotification 0 msec
datamodel 0 msec
transformation_class 0 msec
grouping 0 msec
authUsersGroup 0 msec
datamodelcreateonly 0 msec
authTenant 0 msec
zoneBasedScheduleProfiles 0 msec
calculatedlinks 0 msec
authUser 0 msec
scheduler 0 msec
zoneBasedZoneProfiles 0 msec
authPermittedResourcesGroup 0 msec
categories 0 msec
zoneBasedWizards 0 msec
rta 0 msec
policy 0 msec
authRole 0 msec
zoneBasedDiscoveryProfiles 0 msec
zoneBasedCredentialProfiles 0 msec
goldmaster 0 msec
dataStore 0 msec
dynamicSettings 0 msec

2019-10-14 11:03:30,904 INFO [qtp196176610-6467] - <Customer <1, id name: Default Client>
2019-10-14 11:03:34,186 INFO [qtp196176610-6467] - CpUpdater [cleanPDFResources] will not run - Current CP version not within range
2019-10-14 11:03:34,529 INFO [qtp196176610-6467] - CpUpdater [cleanupInvalidNodeIdentifiers] will not run - Current CP version not within range
2019-10-14 11:03:34,857 INFO [qtp196176610-6467] - CpUpdater [cleanupIsolatedJobsOfManagementZone] will not run - Current CP version not within range

Which ci represents the customer?

bolonia — Fri, 11 Oct 2019 21:00:00 GMT

Hi, What is best way to represent a customer or a company in the cmdb, checking the cis a bit I think
which fits the ci type Organization , is this the more appropriate? How do you model the organization or the
company, any recommendations? image:

Thank you.

(UCMDB Support Tip) Discovery not updating CI attributes - Last Access Time and Last Discovered Time

Jackie Gilmour — Wed, 09 Oct 2019 14:02:19 GMT

Summary

Why are the Last Access Time and Last Discovered Time not updated when a job runs for the 2nd time and there are no changes?

Solution

If there are no changes to the CI then these values are not updated until the Touch process runs. The sendTouchToServer job by default only runs once per day.

You can change appilog.agent.probe.sendTouchToServer.interval in DataFlowProbe.properties files, which has a default of 1 day (86400000) and restart the probe if you need the touch time to be updated more regularly. Beware that this will have a performance impact.

The touch mechanism is executed for all CIs at the same time for the probe. The Last Access Time and Last Discovery Time are not identical. The Last Discovery Time is the actual time of the last discovery. The Last Access Time can be can be updated by many different processes such as enrichment, integrations etc... The time here is the time the process updated it.

General Information about the Touch Process:

The very first touch time on a probe when it is installed is by default 0 o'clock UTC.

From then on there are potentially two formulas at play:

(1) If there is no start and end interval only Formula 1 is used:
Formula 1: System.currentTimeMillis() > lastTouchTime + tIntervalForTouchingResult;
e.g. default tIntervalForTouchingResult = 24h

(2) Example below when a start and end time are used and the interval is changed to 12h:

appilog.agent.probe.touchWindowMechanism.startTime = 00:59
appilog.agent.probe.touchWindowMechanism.endTime = 05:59
appilog.agent.probe.sendTouchToServer.interval = 43200000(12h)

Let's say that the lastTouchTime = '2019-06-16 01:30'.

We decide whether the touch should work by the following two Formulas:
Formula1: as above

Formula2:
currentTime(mm:ss) is greater than startTime (e.g. 00:59) and currentTime(mm:ss) is less than endTime (e.g. 05:59)

So given the example times above here are 3 scenarios.

(a) When the currentTime is '2019-06-16:13:30',Formula1 is true But Formula2 is false so the touch does not run.
(b) When the currentTime is '2019-06-17 00:59', though the lastTouchTime is 2019-06-16 01:30' but the tIntervalForTouchingResult is 12h.So Formula1 is true and Formula2 is also true. So the touch starts on schedule without any time shifted. We set the lastTouchTime to '2019-06-17 00:59'.
(c) When the currentTime is '2019-06-17 12:59' though Formula1 is ture, But Formula2 is false so the touch will not run.

If you have more than one probe then it is probably best that you set the start and end time to avoid the server becoming overloaded - here is the documentation - https://docs.microfocus.com/itomw/Universal_CMDB:2019.08/DfpPrvtTouchInfo
Note: The times in the DataFlowProbe.properties are UTC. If the touch fails and is tried again then this can cause the time to move.

Request to enhance the scanner to be able to get the list of the oraInventory from a file

Nathalie Niderkorn — Wed, 09 Oct 2019 09:08:10 GMT

This request is related to the Oracle inventory. This is a request to enhance the scanner to be able to get the list of the oraInventory from a file.
This is needed when then is no unique central inventory but multiple oraInventory in case the Oracle installations on a same server are fully separated from each others and Oracle not necessarily installed via the Oracle Universal Installer.

Update 10.33 to 2019.05. Tips

bolonia — Tue, 08 Oct 2019 01:48:49 GMT

Hello everyone. I have been asked to migrate UCMDB version 10.33 to the most recent one, I think 2019.05 Based on your experiences or what recommendation does Micro Focus have for this procedure, is this update simple? Or should I consider implementing from scratch? Is there any documentation? Have you used 2019.05? How many improvements does it bring us or what is your recommendation of the best version of these last 10 months? Finally, how long will version 10.33 have support? Thanks for contributions.

Kubernetes discovery additional Node CI attributes

jbspencer — Mon, 07 Oct 2019 19:34:03 GMT

During Kubernetes discovery, flat Node CIs are created and in order to collapse/merge with existing CIs we recommend the following attributes, if applicable and can be populated from K8 API.

Name (Note, the field should be populated with hostname and not the FQDN. Case SD02563360)
Domain Name
Serial Number
MAC Address (with related Interface)
Related IP
1. Name
2. Populate Authoritative DNS with the FQDN (wish list, not required).
Related Interface

We understand if any of the above attributes are not accessible during the discovery due to limitations within K9 API, however at minimum Name, however one other key attribute would be much appreciated to obtain the most possible accurate merge or no merge reconciliation condition during data-in.

Thanks!

Include sequence number in compound relations

bnadon — Mon, 07 Oct 2019 15:32:04 GMT

Hello, when displaying compound relations it will helpful to include a sequence number (and actually display the lines in sequence).

When you define complex compound relations that use the same CI types, it becomes difficult to understand what the compound relation is supposed to do.

I have included an example of a virtual compound with 8 elements that reuses 3 different CIT:

Regards,

Benoit

Create list of all triggered CIs for a discovery job

Paul Meaders — Sun, 06 Oct 2019 14:23:39 GMT

Is there a way to get a list of all of the triggered CIs for a particular discovery job? The Discovery Status job will report CI's which ended with warning or error. I am looking for a way to get all triggered CIs including those which were successful.

For example, I would like to get a list of all of the triggered CI's for host connection by shell. I would then compare that list against other sources to help verify that everything in the environment is getting discovered.

Thanks

Missing CI's in result of integration query

Ivan Kovac_1 — Sat, 05 Oct 2019 21:40:33 GMT

Hello,

I have problem with OOTB integration UCMDB 11.x and AM 9.70. I would use push job to transfer CI's to AM, however there are missing CI's in result of integration query, that is processed on probe side.

As example I can specify following situation. There are two vmware clusters in UCMDB with same name but configured in different vcenter, co containment in UCMDB is different and separate in UCMDB. I have prepared TQL in UCMDB that should push this two cluster CI's to AM (query is based on ootb AM Cluster Push 2.0).

When I invoked calculateTqlAdHoc method in JMX, result is following:

Mbean: UCMDB:service=TQL Services. Method: calculateTqlAdHoc

Calculation finished. Calculation time: 121 ms. Calculation result size: 2

Result:

ResultObjects:

Element Number = 11@2

{vmware_cluster@40dec7ff1e95827abdc28f2afb09b4e8}@[(string-vendor:v_mware_inc), (string-TenantOwner:TMCZ), (string-name:IIT_lin01), (string-global_id:40dec7ff1e95827abdc28f2afb09b4e8), (string-description:[Empty CMDB property value]), (string-root_class:vmware_cluster), (string-version:[Empty CMDB property value])] {vmware_cluster@4d4cc4aa9a73abb39cdc0b7efc600bb6}@[(string-vendor:v_mware_inc), (string-TenantOwner:TMCZ), (string-name:IIT_lin01), (string-global_id:4d4cc4aa9a73abb39cdc0b7efc600bb6), (string-description:[Empty CMDB property value]), (string-root_class:vmware_cluster), (string-version:[Empty CMDB property value])]

ResultLinks:

Version:PatternVersion:-9223372036854775808@ResultVersion:-9223372036854775808

However when I start push integration job, I can see that only one of those CI's is processed on probe side and in log I can see following statement:

2019-10-04 23:51:18,910 TRACE [AdHoc:AD_HOC_TASK_PATTERN_ID-427-1570225879269] - >> Received the following push CIs from UCMDB: com.hp.ucmdb.spi.data.replication.ReplicationLayoutResultActionDataImpl

Topology for update (size=0, reference=0):

CIs (0):

Relations (0):

Referenced CIs (0):

Referenced Relations (0):

Topology for add (size=1, reference=0):

CIs (1):

Node [11, type=cluster] CIs(1):

id=[AssetManagerRZT%0AamCluster%0A1%0AAM_PRIMARY_ID%3DINTEGER%3D21406488%0A] properties: [vendor=v_mware_inc[STRING], TenantOwner=TMCZ[STRING], name=IIT_lin01[STRING], global_id=40dec7ff1e95827abdc28f2afb09b4e8[STRING], description=null[STRING], root_class=vmware_cluster[STRING], version=null[STRING]]

Relations (0):

Referenced CIs (0):

Referenced Relations (0):

Topology for remove (size=0, reference=0):

CIs (0):

Relations (0):

Referenced CIs (0):

Referenced Relations (0):

I can't find any information what is class com.hp.ucmdb.spi.data.replication.ReplicationLayoutResultActionDataImpl and why only one CI is received as result from UCMDB.

Thanks for any help.

Regards

Ivan

Concurrent Credentials update by 2 persons

Tilak — Sat, 05 Oct 2019 05:00:16 GMT

If 2 people are updating credentials at the same time, the person who saves 2nd wipes out the updates done by the 1st person.

Browser Support

Tilak — Sat, 05 Oct 2019 04:58:19 GMT

Currently the only usable browser is IE (which has be deprecated). Most popular browsers have dropped Java support including Chrome, Edge, Edge (Chromium), Firefox.

Bulk Credential Upload

Tilak — Sat, 05 Oct 2019 04:54:39 GMT

UCMDB should provide some process for bulk upload of credentials for probes. This could be either thru

- CSV file

- API into various password repositories (i.e. PasswordSafe)

Tuning installed software

gamoon — Fri, 04 Oct 2019 15:39:27 GMT

We are running integrations from UCMDB to Asset Manager. There are a large number of software titles that we do not manage in asset manager. We get an error in the fcmdb.push.all.log about ERROR [AdHoc:AD_HOC_TASK_PATTERN_ID-163292-1570203011743] - >> The software title with Inventory Key value [Some unmanaged software title] has been ignored since the invent model record doesn't exists in AM. Is there a easy way to not even attempt to send unmanaged software titles to AM?

Timeout for VMware VirtualCenter Topology by VIM

Mel Farber — Fri, 04 Oct 2019 11:25:26 GMT

We are running UCMDB 2019.05 on Windows. The VMware VCenter Topology by VIM gets triggered, but we get a Timeout warning and the details show that "Job was running more than 1msec". I don't see any timeout options in the adapter. The job had worked earlier in testing, but not now.

Any ideas?

Thanks,
Mel

Change discovery credentials through rest-api

Gidarno — Fri, 04 Oct 2019 10:59:26 GMT

We would like to change the discovery credentials through the rest-api in the UCMDB.
Is this possible?

I have an issue while invoking rest api authenticate to generate token from rest client.

Kartik — Thu, 03 Oct 2019 05:17:39 GMT

I have an issue while trying to authenticate uCMDB through REST api reference that's provided by uCMDB to generate a token and to use that further to make REST calls so that client can get required CI Information. I could not generate token by doing a POST call.

https://ucmdb-dev.com:8443/ucmdb-browser/rest-api/authenticate

Provided the following key value pairs in the body as per the documentation and also content-type: application/json in the header.

{
"username": "xxxxx",
"password": "xxxxxx",
"clientContext": 1
}

I just could not generate token by making this POST call through postman/Restlet Client. Does it need any certificate to proceed?

Thanks in advance.

Here is the response I receive instead of token.

CIT export to include attributes qualifiers

bnadon — Wed, 02 Oct 2019 18:17:51 GMT

UD to capture Snapshot reserve capacity size (true total capacity)

myenni — Tue, 01 Oct 2019 10:34:44 GMT

Hi There,

We observed in the process of discovering volume size of the Storage Volumes, UD is discovering only the total size of the volumes but its not capturing the snapshot reserve size of the volumes.

Customers requirement is to get the volume size as both total volume size + snapshot reserve size of the volume. So it will be great if you fix this issue in forth coming patch.

Thank you!

MAhesh

from UCMDB i need report of 200 CIs for OS name, OS version, OS vendor, created by, could you please

satya99 — Tue, 01 Oct 2019 06:54:54 GMT

Hi all,

from UCMDB i need report of 200 CIs for OS name, OS version, OS vendor, created by, could you please tell me how to pull data from UCMDB.

Thanks & Regards

Satya

Using Software ID tags to discovery local software

Paul Meaders — Tue, 01 Oct 2019 01:17:02 GMT

We are attempting to use software ID tags to discover in-house developed applications. I found the following support tip: "UCMDB Tip: Support of Software ID Tags in UD".

The final comment in the tip is: When tags are captured by Scanners during discovery, the data can be leveraged for improved Software Asset management and compliance.
You can create installed package rules that can match the information found in the Software ID tags and recognise software applications.

I can see the tag information in the scan file under “hwOSData/hwOSSoftwareIdTags”.

My question is how do I get from discovering the tag to creating an Installed Software type CI? Is this possible, does anyone have an example?

Thanks

Paul

(UCMDB) SUPPORT TIP) - When HA re-enabled, Reader and Writer are the same node

AnaAcosta-Diaz — Mon, 30 Sep 2019 18:13:08 GMT

Issue:

HA nodes were disabled for a while; when the primary was restarted, the reader/writer come up on the same server with the following error:

Mbean: UCMDB:service=High Availability Services. Method: showCluster

Servers in cluster 'oracle_cmdb'

isWriter serverId isSuggested isLocal

true hostname********* false HOSTNAME******* 4 true

Workaround:

In order to address such issue please run method: RestartCluster from JMX Console

(UCMDB) SUPPORT TIP) - Data flow probe fails to process the discovery results

AnaAcosta-Diaz — Mon, 30 Sep 2019 17:56:12 GMT

Issue:

Getting discovery fails for certain Data flow probes with error:

"Error processing results of discovery adapter, details error occurred when processing redundant results:

When tried the following steps:

1. Restarted Probe by clearing Probe data also ran discovery by clearingProbeCache

2. Restarted UCMDB server

However, issue persisted showing probe error:

retrieteTaskTouchResults for touchorg.postresql.util.PSQLException:ERROR:relation "ddm_discovery_touch_results_queu" does not exist.

Workaround:

Based on the errors reported, first it is suggested to refer to the CMS 11.0 documentation.

https://docs.microfocus.com/UCMDB/11.0/ucmdb-docs/docs/eng/doc_lib/Content/release_notes11.0/5.0_n_1_cm.htm

Please note this is a knows issue, ask Support for hotfix for version 2018.08

Class Model export with attributes qualifiers

bnadon — Mon, 30 Sep 2019 15:16:40 GMT

Hello, does somebody know if there is a way to export the uCMDB Class Model for a given CI Type so that all the attributes qualifiers are included (Visible, Key, Mandatory, Managed, ...) in the excel export.

Thanks, Benoit

Add the hextoraw functionality to improve the CI history information tab response

MonitoringTeam — Thu, 03 Oct 2019 13:39:24 GMT

The UCMDB is already using the hextoraw function over the 98+% of the time, The recommendation is to set that function at the 100% of the sql querys to avoid the impact over the UCMDB performance.

Performance: Modify the queries to set the hextoraw function (as per almost all the queries in UCMDB)

Original Query, access index by start_time

SELECT ID,CMDB_ID,END1_ID,END2_ID,START_TIME,CHANGE_TYPE,CHANGER_INFO,CHANGER_DATASTORE FROM HDM_190710COMPOSITION_1

WHERE 1=1

AND START_TIME >= :v0 AND START_TIME <= :v1

AND HDM_190710COMPOSITION_1.END1_ID IN ( :v2 )

AND HDM_190710COMPOSITION_1.CHANGE_TYPE IN ( :v3 , :v4 , :v5, :v6 )

Tune query , access by end1_id

SELECT ID,CMDB_ID,END1_ID,END2_ID,START_TIME,CHANGE_TYPE,CHANGER_INFO,CHANGER_DATASTORE FROM HDM_190710COMPOSITION_1

WHERE 1=1

AND START_TIME >= :v0 AND START_TIME <= :v1

AND HDM_190710COMPOSITION_1.END1_ID IN hextoraw( :v2 )

AND HDM_190710COMPOSITION_1.CHANGE_TYPE IN ( :v3 , :v4 , :v5, :v6 )

Case: SD02532257 Performance: Modificar el código para agregar la función hextoraw

UD Agent process crashes with an application error

Hitachi — Mon, 30 Sep 2019 10:38:37 GMT

UD Agent process crashes with an application error when the load of the target server becomes heavy like 100% of CPU usage while running discovery jobs. It seems to be a bug.

The UD Agent should not crash with an application error immediately. I think, for instance, it should wait for a little time and retry to perform commands.

UCMDB Version: 10.33 CP24

Windows Event Log is shown below.

ログの名前: Application
ソース: Application Error
日付: 2019/08/21 17:16:34
イベント ID: 1000
タスクのカテゴリ: アプリケーションクラッシュイベント
レベル: エラー
キーワード: クラシック
ユーザー: N/A
コンピューター: ucmdb-ip21
説明:
障害が発生しているアプリケーション名: discagnt.exe、バージョン: 0.0.0.0、タイムスタンプ: 0x5d4bcd6d
障害が発生しているモジュール名: ntdll.dll、バージョン: 6.3.9600.18895、タイムスタンプ: 0x5a4b127e
例外コード: 0xc0000005
障害オフセット: 0x00041778
障害が発生しているプロセス ID: 0x278c
障害が発生しているアプリケーションの開始時刻: 0x01d557f85f5fbaf4
障害が発生しているアプリケーションパス: C:\Program Files (x86)\Hewlett-Packard\Discovery Agent\bin32\discagnt.exe
障害が発生しているモジュールパス: C:\Windows\SYSTEM32\ntdll.dll
レポート ID: fcad2329-c3eb-11e9-80cc-000c2996b0e7
イベント XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-08-21T08:16:34.000000000Z" />
<EventRecordID>83441</EventRecordID>
<Channel>Application</Channel>
<Computer>ucmdb-ip21</Computer>
<Security />
</System>
<EventData>
<Data>discagnt.exe</Data>
<Data>0.0.0.0</Data>
<Data>5d4bcd6d</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.18895</Data>
<Data>5a4b127e</Data>
<Data>c0000005</Data>
<Data>00041778</Data>
<Data>278c</Data>
<Data>01d557f85f5fbaf4</Data>
<Data>C:\Program Files (x86)\Hewlett-Packard\Discovery Agent\bin32\discagnt.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>fcad2329-c3eb-11e9-80cc-000c2996b0e7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

logical application class

Paul Meaders — Fri, 27 Sep 2019 23:22:13 GMT

Looking at the CI type manager I find several CI types which say "Obsolete class: replaced by logical_application_class". One example is the Business Service View CIT.

Where do I find information on the logical application class? I don't see it in the CIT manager.

Unable to login to UCMDB Browser

Rawel — Fri, 27 Sep 2019 08:13:47 GMT

Dear Experts,

We are on version 2019.05 and are trying to login to the embedded CMS UI (UCMDB Browser). When we enter credentials we are getting a blank popup message (screenshot attached) and are unable to login.

Any help/suggestions are very much appreciated.

Thanks,

Rawel

(UCMDB) SUPPORT TIP) - Universal CMDB 2019.02 Internal error occurs

AnaAcosta-Diaz — Thu, 26 Sep 2019 19:11:11 GMT

Issue:

In the event of installing a nw OFE Production UCMDB and get the following error while trying to login: "Universal CMDB 2019.02 Internal error occurred:

We suggest for the following to be perform:

1. Ensure you have installed Java on UCMDB Server and is 64 bits while IE Browser is 32 bits

2. CMS local client java app might be getting blocked. Support recommends to ensure Windows admin allows this policy for CMS Local Client to execute on this server.

(UCMDB) SUPPORT TIP) - Keystore Password Change Fails

AnaAcosta-Diaz — Thu, 26 Sep 2019 18:53:56 GMT

Issue:

In the event of changing server.keystore and server.truststore keystore password. Using the command:

ie. key-truststore.bat -f false -k Admin_1234 -t Admin_1234 and encountered issues please be aware of the following.

The right command to be use is:

key-truststore.bat -ffalse -kAdmin_1234 -tAdmin_1234

"There should be NO WHITESPACE between -f and false -k and Admin_1234, -t and Admin_1234

Ability to discover IBM Storage array devices (A9000R000)

Gregory Pappas — Thu, 26 Sep 2019 17:19:26 GMT

Micro Focus reviewed in support case SD02547807, and determined there is no ability to discover these IBM Storage array devices. They support older/different IBM storage devices. Can we get these added to the discovery job/jobs.

Make Document Root Technical Name consistent between Ci Types

karitbrown — Wed, 25 Sep 2019 23:35:11 GMT

Currently, the Document Root attribute in the apache CI Type has a technical name of document_root. However the Document Root attribute in the webvirtualhost CI Type has a technical name of documentroot. This requires additional coding/handling for downstream applications since the technical names are not consistent.

Having consistent technical names for the same named attributes across all CI types reduces confusion and prevents additional coding/handling for downstream applications.

Discover ORACLE HOME and ORACLE Alert Log Files Dir

Kumkum — Wed, 25 Sep 2019 14:07:08 GMT

Brief Description

Our idea is to expand the current Oracle Discovery pattern to be able to not only gather the data for ORACLE_HOME, but also have a home for it as well inside the UCMDB. Alongside, getting a attribute field for the data for ORACLE_HOME, we would also like to propose the idea of also gathering the data for the location of alert log files for Oracle as well.

Benefits/Value

These enhancements benefit use greatly in helping provide the best monitoring of any Oracle Databases that our customers would like to have monitored. This data will be used today for testing monitoring templates which again will be used for the benefit of our customers when we onboard Oracle DBs if they wish to have them monitored. This data will help with finding the location of the oracle software in the Oracle DB, another crucial piece for the monitoring.

Design Details

For ORACLE_HOME we would like to see this data populate the attribute on the Oracle instance CI itself - Application Installed Path. This would suffice just fine for creating the monitoring templates now. For the future, however, if it can be made into a separate CI class itself and a composition relationship from the Oracle DB Instance to the new ORACLE_HOME CI, this method would be the best says the Oracle DB admin from the Oracle team that is creating these templates. And for the alert log file, if it is possible for this data to be housed in a Log File CI. We have similar Log File CIs for our IIS Discovery and if we could possibly replicate how the data is being stored for an IIS Log File, figured the same could be done for Oracle Log File CIs. The Log File CI would be in a composition relationship from the Oracle instance to the Log File CI.

embedded postgres DB password authentication failed after reboot

bmceachin — Tue, 24 Sep 2019 19:11:50 GMT

I have UCMDB Server (with embedded Postgres) and a Probe running on my workstation for development work. After rebooting my workstation, the Postgres DB credentials no longer work for UCMDB Server service or manual logon via pgAdmin3 even though the UCMDB_Server_DB is gracefully shutdown.

What's the root cause and how can I avoid this issue?

Make Views "Not Active" by default to increase performance

Daniel Engelmann — Tue, 24 Sep 2019 15:09:17 GMT

hi,

by default if you create a new view in modeling studio it will get a priority of Medium which means it will be re-calculated every 30 seconds. however this it not required as an end user only needs to see the view results on demand.

also all the views which are deployed with UCMDB out of the box should be changed to "Not Active" as usually 99% of the existing ootb views are not used by anyone.

I guess (hope) reducing the number of active TQLs could save quite some load on the system.

thanks

daniel

non privleged PowerShell discovery

Gidarno — Tue, 24 Sep 2019 10:31:53 GMT

Hello,

We are currently discovering windows servers with PowerCMD, but want to discover with the PowerShell discovery, but there are some things we noticed.

1. The PowerShell discovery needs .Net3.5 and the Powershell2.0 engine installed in order to run
Our company security does not allow us to use these old and deprecated versions.

2. You need to be local administrator in order to do the discovery right.
Our company does not allow the discovery user to be local admin

3. The PowerShell discovery uses a powershellconnector.exe on the probe
this connector is limited in it's use and does not support all the powershell commands

Our Windows administrators asked us if it is possible to edit the powershell discovery so we can connect to another powershell configuration that supports JEA (Just Enough Admin) which allows the discovery user to be a virtual local admin during the discovery and deletes it's privileges after the discovery is finished. This way it's more secure. We've tested it with the PowerCMD discovery and it works.

Kind regards,
Gidarno

OEM Discovery

Gidarno — Tue, 24 Sep 2019 10:18:13 GMT

Hello,

In the past we received a OEM adapter, but due to company restrictions we weren't able to discover OEM.
I recently obtained credentials to connect to OEM and i can execute the SQL statements that the discovery tries to execute. We now run into another problem, we can only connect to OEM through remote oracle listeners on it's servicename.

So the current connection (Host, SID) does no longer work.
Is it possible to change de discovery so that we can connect through oracle listeners with it's servicename?

Kind regards,
Gidarno

Discovering SQL Error log location

DaneB — Mon, 23 Sep 2019 18:27:57 GMT

The current MSSQL discovery pattern cannot locate MSSQL error logs' location. These logs are crucial for our monitoring team to create monitoning templates that will be used for our customers when they want their MSSQL servers monitored. Someone from the MSSQL team has created a sql command that he hopes will help in expanding the current MSSQL discovery pattern to find the location of the error log files.

Here's the sql command from the MSSQL team member:
SELECT
value_data AS [Errorlog directory]
FROM sys.dm_server_registry
WHERE
registry_key LIKE N'%MSSQLServer\Parameters' and convert(varchar,value_data) like '-e%'

This query will provide output as follows –
Errorlog directory
-eC:\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log\ERRORLOG

They need to truncate first 2 character i.e. “-e” which will give directory location.
Not quite sure where this directory can be placed once this has been added and we can discover the error log location.

Discovery warning "None Type object has not attribute get value"

Mel Farber — Mon, 23 Sep 2019 16:34:10 GMT

During inventory discovery by scanner we get a warning "None Type object has no attribute getValue".

Does anyone have an idea what configuration file or configuration might be causing the error?

We are running UCMDB 2019.05 on Windows?

Thanks,
Mel

Online help is no longer available after UCMDB 10.33

Mel Farber — Mon, 23 Sep 2019 16:28:46 GMT

According to support online help is no longer available after UCMDB 10.33. Some customers do not have their production UCMDB connected to the internet or the connection could be slow.

I think it should be available as is online help for other products, though maybe online help is going away for all products.

uCMDB Asset Manager Integration

Chetu_7845 — Mon, 23 Sep 2019 16:24:08 GMT

We haved integrated Asset Manager with ucmdb and we are push data from Ucmdb to Asset Manager throught AM push Adapter Integration Scenario.

SeAssignment is filed in Asset manager portfolio table .

When we Discovered new Device in UCMDB and push to AM to create a CI then SeAssignmentt value changes in use.

When we changed the se-assignment value manually in AM from in use to in stock then we reimage that asset, Once re-image done host name will change but not serial number and ucmdb will rediscover that asset with new host name and when we re-run the integration job that will push new discovered asset to AM but that doesn't change the serial number but host name will newly create in AM.

Wondering why ... it create new asset in AM ?How to make unique serial number and update Host name to existing serial number ?

also need to understand that if it's OOB feature or need to do the modification to achieve the requirement.

Unable to specify domain name through CyberArk authentication for VIM protocol

Kumkum — Fri, 20 Sep 2019 20:38:53 GMT

-Brief Description

Unable to specify domain name through CyberArk authentication for VIM protocol to query VCenter

-Benefits / Value

-CyberArk does not store user domain information, while authentication to vCenter or any other system, user domain is critical in identifying the user. Therefore, it is critical that the user domain be made available to specify by the UD Administrators; presently the work around is to have vCenter set the default that matches the UD User domain name. Additionally, when referencing the CyberArk Object in UD, UD has a syntax verification that disallows the use of “.” in the Object name; this caused integration problem with the CyberArk, and the present workaround is to have CyberArk manually alter the default Object name to accommodate the limitation.

-Design details

-A separate field named User Domain Name is required, and remove the syntax verification of the CyberArk Objection name during the configuration of the CyberArk settings in UD.

Configuration for running software on Linux using UCMDB 2019.05

Mel Farber — Fri, 20 Sep 2019 11:56:34 GMT

I am running UCMDB 2019.05, CP 2019.08 on Windows 2016.

My configuration on UCMDB 10.22 for finding puppet running on Linux systems is working fine, but I cannot get UCMDB 2019.05 to discover puppet running on Linux systems (UCMDB does discover that the Puppet agent is installed). I have what I did on UCMDB 10.22 and looking at the documentation, but so far no luck.

This is what I have done:

In discovery modules I drill to Inventory Discovery by Scanneer

In the properties I click override for discoverRunningSW and added Puppet-Agent to the list

In global configuration files I edit applicationsSignature.xml

I created a Software Signature ID of Puppet-Agent in category Monitoring, CI Type RunningSoftware, Product Name Puppet-Agent. In identifying processes I have name ruby,ports all and command line /opt/puppetlabs/puppet/bin/ruby.

My notes have me removing the Inventory Discovery by Scanner Job in existing jobs/zones. I don't recall doing that and I have created new zones after the modifications above and they still don't discover the puppet agent working.

Did my notes skip a step. The manual has the same steps.

Any help would be appreciated.

Thanks,
Mel

Pulling Tenant information in UCMDB-NNMi Topology Integration

Rohit_N — Fri, 20 Sep 2019 11:22:51 GMT

In Multi-tenant environment, default UCMDB-NNMi Topology Integration adapter does not pull tenant information of monitored node to UCMDB. Currently tenant assignment is managed in UCMDB by using "Tenant Assignment Rules" based on Naming conventions and IP ranges. But it is very risky and forces customer to follow some norms.

Since tenant information is very much important in Multi-Tenant environment, it should be updated automatically during Topology Sync.

Best Regards,

Rohit Naik

DB Protocol check credentials

gmatrozos — Fri, 20 Sep 2019 06:07:41 GMT

does anyone know how to check credentials in ucmdb discovery ABOUT DB protocol

When I give only IP/Hostname I get error Following parameters are not defined: protocol_port
sqlprotocol_dbsid

What is the string that I have to input to check credentials about ORACLE?

Include tail / grep utilities in UCMDB on both Probe and Server

Keith_Paschal — Thu, 19 Sep 2019 15:23:03 GMT

Please add a tail / grep utility on both the UCMDB server and Probe out of the box.

DFP high availability

HermannK — Thu, 19 Sep 2019 14:12:32 GMT

Hello,

I´m wondering if there´s a way to have data flow probes installed in a redundant / HA manner (e.g. 2 DFP´s behind a load balancer to ensure CI sync without downtime).

Does anyone know if that´s possible? If so, how?

SSA getting started

Paul Meaders — Wed, 18 Sep 2019 16:45:42 GMT

Does anyone have a sample of how to use SSA?

I have SSA 2019.02 installed and I can access the application in the CMS UI. I have gone though the documentation however the end to end process is still not clear.
https://docs.microfocus.com/itom/Universal_CMDB:2019.02/Browser/1part_modules_SSA

I have software products, primarily on UNIX, which are not in the current SAI files which I need to discover.

I anyone has additional details, or an example, it would be greatly appreciated.

Paul

UCMDB 2019.05 and User Help

Mel Farber — Wed, 18 Sep 2019 13:42:16 GMT

After installing UCMDB, I just noticed that Help points the docs.microfocus.com rather than to internal to the system. Was this a planned or unplanned change? Is it modifiable on the system. Our UCMDB does not have internet access so the URL is not accessible and Help is of no help.

Is there any link between Active Directory Domain and Node?

mlukezic — Tue, 17 Sep 2019 15:46:19 GMT

We are running Active Directory discovery to discover our AD topology. The Active Directory Domains are populated, but aren't really linked to anything outside of the AD realm. We are looking to tie Nodes to their respective AD Domain. CI Type Manager does not show any direct link between AD Domain and Node.

Is there an indirect link between AD Domain and Nodes (such as workstations and servers -- not the domain controller itself)? Has anyone created a direct link between AD Domain and Node?

Ability to create a calulated attribute on the cit

Siryo — Tue, 17 Sep 2019 09:29:26 GMT

Hi,

we would like to have the ability to create a calculated attribute that can be similar to display label (so that can be combined with one or more attributes), but with the regex possibility for use part of the text.

This is can be used for example for create an attribute that reports all details of an operating system in one attribute, for example: Suse 12 Enterprise x64 sp3.

This could be done without more expensive enrichment rules.

Stefano

Ability to do a clear probe cache for a single element and not for all the job

Siryo — Mon, 16 Sep 2019 15:06:05 GMT

Hi,

I would like to propose a new feature on ucmdb. Normally we can do an entire probe clear cache or a job probe clear cache, but, in some cases can be usefull a single item clear cache.

For example host and application by shell is a job that when there are a great number of discovered nodes has major impact on the ucmdb queue when we do a clear probe cache (job). In this job happen usually that a node reports wrong data for the probe cache issues, and in the most of this cases can be solved by a single item clear cache.

Thanks,
Stefano

Discovery of NoSQL Databases

T_Schaefer — Mon, 16 Sep 2019 11:46:32 GMT

Hi all,

As I can't see anything like this currently in the product and on the roadmap as well:

I would like to suggest thinking of discovery mechanisms for NoSQL databases (e.g. MongoDB, Couchbase...).

A lot of customers are asking for such functionality, as especially big data products seem to rely on those - and as those would normally also be modeled in the Service and Application trees, that would definitely make sense from my point of view.

And it would also be a USP against other vendors out there...

Ability to display a relation attribute to a report

Siryo — Mon, 16 Sep 2019 09:56:02 GMT

Hi,

When we build a report we can choose only CIT attribute, we need the ability to add an attribute of relation too.

I have opened a service request on may 2015 (SR: 4651474495 CASEID: SD01146124), this SR has an enhancement request number QCCR1H102199.

Thanks,

Stefano

uCMDB Services Not starting

Chetu_7845 — Sat, 14 Sep 2019 13:03:34 GMT

uCMDB Server got restarted due to some maintainance activity after restarted the server uCMDB Services failed to start getting below error

Error 1053: The service did not respond to the start or control request in a timely fashion

Kindly assist if you have any solution

uCMDB - Oracle IDM SSO

Samaadan — Fri, 13 Sep 2019 19:09:31 GMT

uCMDB should support the use of Oracle IDM SSO for the SSO needs.

Even thought we can make the Oracle IDM work with uCMDB today, the session timeouts and the user inactive timeout has to be managed separately and doesn't work as intended.

Add history to probe dashboard

Keith_Paschal — Fri, 13 Sep 2019 16:29:31 GMT

In the probe dashboard we can see current CPU, Disk and Memory consumption on a probe. Please add the ability to look at the dashboard over time (i.e. trending).

Add probe OS to viewSystemInformation

Keith_Paschal — Fri, 13 Sep 2019 16:27:46 GMT

Currently viewSystemInformation looks like this:

*** System information ***
Version: 2019.05
Server version: 11.5.0 build: 217
OS: Windows Server 2016 version 10.0
DB: [ftc06ucm20] at Postgresql on [ftc06ucm33.swinfra.net:5432] with userName [qUKzfM+vWoE7FDLKogmkO50UTketDeFUnCicJT5VbNU=] with password [*******] with SSL connection [false] with SQL Server certificate trusted [false]
MT: disabled
Hotfixes Applied: license   
HA: Is_ha_enabled = true
		Cluster_name = postgresql_ftc06ucm20
		Cluster_nodes_names = [ftc06ucm20_1568235142628]
		Cluster_node_number = 1
Customers [Total of 1 customer(s)]:
		[Customer ID: 1, Name: Default Client, CP: 2019.05.122Description: Default Client, Config ID: 1]
Probe: FTC06UCM20, version: 11.5.0.217, build: 217

It would be amazing if I could figure out from this output that the probe is a linux probe or a windows probe.

Possibility of adding bulk recipients to "Recipients Manager"

Davide Dargenio — Fri, 13 Sep 2019 14:47:18 GMT

Possibility of adding bulk recipients to "Recipients Manager"

It should be possible to add a list of recipients to "Recipients Manager".

This list could be an excel, a CiCollection or users belonging to an "Active Directory" group

(see https://community.microfocus.com/t5/CMS-Idea-Exchange/Create-a-collection-of-users-with-all-member-of-Active-Directory/idi-p/2696551)

Create a collection of users with all member of Active Directory group

Davide Dargenio — Fri, 13 Sep 2019 14:36:11 GMT

Create a collection of users with all member of Active Directory group

Create a discovery able to found all users belonging to a group in active directory and group them together.

This group could be used to do further activities like add a group of users as recipient of a report

Tool to import to user.zsai from xml, for exemple

florian_miceli — Fri, 13 Sep 2019 13:13:40 GMT

Hello,

We have noticed it is possible to export a user.zsai file to an xml, for external processing, for exemple.

It would be great if a tool the other way around existed, meening being able to generate a user.zsai file doing a "Import from file", select xml file, in the case of mass modifications needed of this user.zsai file.

Of course, the xml will have to respect the needed structure.

Why does this tool not already exist?

CMS UI - Filter report resuts

Paolo Liberali — Thu, 12 Sep 2019 09:33:37 GMT

In the CMS UI Report we have the ability to filter the results by any column extracted by the report (like filter in xls)

Today we need to extract the report in xls and then apply the filter

Discovering Maximum Size for SQL File

DaneB — Wed, 11 Sep 2019 20:36:11 GMT

After opening a ticket and working with a support person from MicroFocus to help in our discovery for MSSQL. The ticket specifically was open to help get the attribute Maximum Size populated for the SQL File CI. I received word from the support person who talked with a senior engineer about the case and they checked the OOTB scripts and they found that unfortunately there are no scripts for the SQL jobs that can discover this Maximum Size attribute. This was a suggestion from them to post this idea here in the Idea Exchange for a enhancement request for future releases to be able to discover this data.

Currently this is a required attribute from our MSSQL monitoring team to help them create monitoring templates that will be used for our customers for any MSSQL DBs they would like to have monitored.

Local client session expiration

Paul Meaders — Wed, 11 Sep 2019 00:14:47 GMT

I am using the local client with v2019.02. After about 30 minutes the session locks with the message "Your session has expired". It is not an inactivity timer, it seems to expire even if using the client. Very annoying. How do I change, or disable, this session timeout.

Thanks

Add Azure Scale Sets to Discovery

RichardS — Tue, 10 Sep 2019 08:08:45 GMT

From the website below:

Azure virtual machine scale sets let you create and manage a group of identical, load balanced VMs. The number of VM instances can automatically increase or decrease in response to demand or a defined schedule. Scale sets provide high availability to your applications, and allow you to centrally manage, configure, and update a large number of VMs. With virtual machine scale sets, you can build large-scale services for areas such as compute, big data, and container workloads.

https://docs.microsoft.com/en-us/azure/virtual-machine-scale-sets/overview

A lot of our use of Azure will be for containers so we need to see the scale sets.

Discover OS Groups

ViauJoc — Mon, 09 Sep 2019 15:55:50 GMT

Hi,

Currently, the scanner discovers the OS users with and attribute "User Group ID" which contains the ID of the user's primary group.

I would like to have all OS groups with relationships to all their members (groups or users). The groups are most often used to define permissions to files, directory and other things on a node.

CMDB CMS Survey Opportunity - limited time window

WesHeapsPMM — Mon, 09 Sep 2019 15:53:26 GMT

Micro Focus is taking part of research project around CMDB and CMS usage. Please help out by submitting a survey here: http://selfserve.decipherinc.com/survey/selfserve/1510/190800?list=15

http://selfserve.deciperinc.com/survey/selfserve/1510/190800?list=15

UCS Topology Service Model

Emre Can — Mon, 09 Sep 2019 14:49:36 GMT

Hi there,

We discovered Cisco UCS environment in our UCMDB. Is there any advice for how to use this topology in our service model? Any advice will be appreciated.

Automated service Modeling - Improve documentation along with scenarios or examples

Mohd_25 — Sat, 07 Sep 2019 18:44:57 GMT

I never seen any documentation related to Automated service modeling where it explains how to discover. I have seen many customers trying to do this discovery but failed. But what are the prerequisites ? what are the best practices ? I remember i tried to discover ucmdb application itself ( Starting with its URL ) and its not able to do the discovery properly. And i am sure it didn't because i may be doing it in wrong way. But i was unable to find a documentation related to how to do this.

With some best practices, scenarios, or limitations or permissions which are required for this to discover everything. I am sure this will add value to the tool.

Cloud Foundry discovery associates all foundations to a single Application System CI

jbspencer — Fri, 06 Sep 2019 21:41:14 GMT

Currently PCF discovery associates all independent foundations to a single Application System (, Cloud Foundry CI with Display Label/Name of Pivotal Application Service), which obscures the view into independent instances of PCF (URI Endpoints). We would like to see a different grouping than currently: Discovery should group all the CIs associated with the Cloud Foundry application system that are relevant for a URI Endpoint. URI Endpoint should be a container with components related downstream (like the node CI is modelled).

integration job for population is not working

Kartik — Fri, 06 Sep 2019 16:14:09 GMT

Guys help,

All Integration jobs that populates data to uCMDB are not working!!

Can anyone help me!!

Thx,

Kartik

ASM for SMAX and other container based applications

Emil Dutsov — Fri, 06 Sep 2019 08:45:01 GMT

Hi,
It would be nice if the Automated System Modeling is able to discovery SMAX.
An enhancement at the ASM discovery for kubernetes, would be required.
As more and more web applications are container based, it would be great if ASM is actually able to model and reflect the changes automatically.

Cheers!
Emil Dutsov

CMS UI Banner

MSchmitz — Thu, 05 Sep 2019 14:01:11 GMT

It would be useful when the header of the CMS UI could easily be modified (at the moment it’s static, could only be changed in infrastructure setting).

It should be a notification (as it is in other MF tools) e.g. to communicate a downtime next week or server restart or maintenance window.

Should be bold and colourful, so an user is aware of the message.

It’s something like the Splash Screen, but it should be shown always. Otherwise the user just click it and forget it.

Virtualbox extension pack Recognition issue

day_day_up — Thu, 05 Sep 2019 09:05:34 GMT

The software "Virtualbox extension pack"(a plguin of Virtualbox) install on windows, but it was not discovered by uCMDB 10.33 at the beginning , after report this issue to R&D we got a hotfix which recognize "Virtualbox extension pack" base on some special files,for example:VBox*.dll (the hotfix was already include in the latest DK package). But when the "Virtualbox" software uninstalled from the device, the "Virtualbox extension pack" installedSoftware CI remain in uCMDB and sacn file,the root cause is that the VBox*.dll files are not deleted during the uninstallation,which means the recognition base on file is not a good solution for "Virtualbox extension pack"

From customer's perspective , when the software uninstalled from device ,there should no "Virtualbox extension pack " and "Virtualbox" in uCMDB and scan file any more.

We found some entry of "Virtualbox extension pack " in the registry ,but the entry not in the below location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall

any suggestions are highly appreciate.

Add CI Type for Postgres Schema under Database Schema

Keith_Paschal — Wed, 04 Sep 2019 20:21:39 GMT

There are schema CI Types for: DB2, IMS, MSSQL, MySQL, Oracle and SAP ASE, but none for Postgres.

OS upgrade

Korbobo — Wed, 04 Sep 2019 19:53:53 GMT

Hi,

We have UCMDB installed on Windows Server 2008. And we are planning to upgrade OS to Windows Server 2016. Can we expect the UCMDB will keep working properly after upgrading the OS?

Extracting License Key and version type of 3rd party SW

sarvesh — Wed, 04 Sep 2019 07:09:29 GMT

For a 3rd party SW installed on machines, we need to know:

What is its License Key
If it is a Trial version

This will be helping us in improving our license compliance calculation.

Export Report for Data Consumers

j1_ — Wed, 04 Sep 2019 05:57:37 GMT

ucmdb 2019.5:

In our environment we have quite a few data consumers interested in CIs we store in the ucmdb. They authenticate themselves using LDAP (active directory) users. Some are currently consuming TQL queries over the REST-API (POST to rest-api/topology). In order to gain more control over what people consume and for additional abstraction, I would like them consume reports. But I don't see how LDAP authenticated users can export reports in an automated manner. Also the data should be represented by uCMDB in a machine processable format (XML/JSON/CSV).

I don't really understand how people can consume data, especially reports from ucmdb automatically. Can you maybe share how you have solved this in your environment?

Thank you.

High availability issue (Writer/Reader are the same server)

bmceachin — Wed, 04 Sep 2019 05:22:17 GMT

I shutoff my HA for awhile... when I re-enabled it, the same server becomes the Writer and the Reader. The JVM starts up and all the processes are online then abends and restarts.

I did inadvertently run the secondary node in non-HA while it was connected to the same database. 😕

Any ideas?

login is restricted APM ucmdb port 21212

MikeAlpha — Tue, 03 Sep 2019 11:04:15 GMT

Hi,

Hope you are doing fine.
i need to access APM UCMDB using 21212 port but it gives login restricted error. also i am not able to access jmx console on port 8443 it gives Invalid credentials. need help.
apm 9.50 OS. linux distributed environment 2 gws 2 dps.

Regards

Balancing Advanced / Basic licenses.

JindrichK — Tue, 03 Sep 2019 08:03:08 GMT

Our client is trying to optimize allocation of UD licenses on server infrastructure, balancing Advanced and Basic discovery entitlements.

Does anyone here have hands on experience with switching off advanced discovery jobs to release full UD license point on server?
Is there specific list of discovery jobs which cause server consumes full Advanced license (beyond what is written in licensing guide).
I didnt find on portal licensing guide for CMS 11.x, only 10.X - can someone from product management publish update?

Host Resources and Applications by Shell job cosume Advanced License

Timberwolf — Tue, 03 Sep 2019 07:08:23 GMT

Hi Experts,

We have a problem with Inventory job using Host Resources and Applications by Shell. This job used to inventory discovery 2 unix servers. But license summary report shows these 2 servers consuming 2 Advanced license.

We're using CMS 2019:05 out-of-box.

- When we discovered infrastructure using Host connection by Shell, license report display correctly. These 2 servers cosumed Inventory license only.

- Right after we ran Inventory job using Host Resources and Applications by Shell. This job changed CI Full license attributes from false to true and consume Advanced license instead of Inventory.

Obviously, Host Resources and Applications by Shell is an Inventory job not an Advanced discovery job.

Could you please help me check this?

Job "AM Software Hypervisor Push, send all type of hypervisors as VMware ESX

Kouramenos — Mon, 02 Sep 2019 08:13:18 GMT

We have uCMDB 10.33 and Asset Manager. We found that all types of hypervisors in uCMDB (for example "IBM Hypervisor" or "Microsoft Hypervisor", they are all pushed to AM as a Software Installation of "VMware ESX" by job AM software Hypervisor Push.

This causes a huge problem in the calculation of compliance for hypervisor licenses. It is a major bug and the job should be corrected to pass to Asset Manager the correct type for each hypervisor.

(UCMDB SUPPORT TIP) - Infrastructure Settings

AnaAcosta-Diaz — Fri, 30 Aug 2019 00:35:30 GMT

Topic:

The InfrastructureSettings.xml file is missing from the probe installation

Workaround:

This is normal behavior to see warnings like this in the logs on first time startup of the probe:

Infrastructure settings file: InfrastructureSettings.xml file not found

Discovery of the Microsoft Failover Cluster Virtual Adapter

bnadon — Thu, 29 Aug 2019 16:37:52 GMT

The Microsoft Clusters uses 169.254.x.y IP adresses for it's virtual adapters.

Since the 169.254.x.y adresses are also used as Link-Local adresses we have applied a filter to exclude them from the dscovery.

But they are needed to properly represent the Microsoft Failover Clusters.

The idea will be to enhance the MS Cluster discovery module to properly handle these virtual adapters even if the filter is applied.

The following document from Microsoft provides specific information for the MS Cluster Virtual Adapter:

https://blogs.technet.microsoft.com/askcore/2009/02/13/what-is-a-microsoft-failover-cluster-virtual-adapter-anyway/

Regards,

Benoit