All idea exchange posts in CMS / Discovery & CMDB

Re: Please provide a 64-Bit UD Agent for macOS

Bill_Dyck — Thu, 17 Oct 2019 17:57:33 GMT

This will be released in our next release 🙂

Re: Please provide a 64-Bit UD Agent for macOS

JoeJoe — Thu, 17 Oct 2019 17:36:25 GMT

My team just confirmed that the UD Agent no longer works on the new macOS, Catalina. Is there an ETA for the release of the 64-bit version?

Re: Correct recognition of Micro Focus Software and swidtags - Status changed to: Already Offered

Bill_Dyck — Thu, 17 Oct 2019 13:55:43 GMT

Thanks for submitting this idea! It appears that the required functionality already exists in the product

Re: Correct recognition of Micro Focus Software and swidtags

Bill_Dyck — Thu, 17 Oct 2019 13:55:06 GMT

I checked with the R&D folks that control this capability. Their feedback is as follows

The necessary components are in the SAI file to recognize the following

Windows version of UCMDB Server
Windows version of UCMDB Probe
The Windows and Unix versions of the agent

However, we don't have the ability to capture the Linux versions of the UCMDB server or probe because it's not delivered via a package, so the SAI method of recognizing via package rules cannot find them. At this time, there are no plans to change this.

If you find that you're not successful in capturing any of the items I've mentioned ARE available, please submit a ticket and send me the ticket number and I'll get it escalated.

New item in the enumeration list location_type_enum

JohnCI — Thu, 17 Oct 2019 13:28:21 GMT

The enumeration list location_type_enum contains old values.

We need to update the list with possible items that can be populated from the cloud discovery jobs.

Currently all the cloud discovery jobs which report Location CIs will report the attribute Location_type populated with the value Undefined, We should populate them with Cloud or something meaningful.

Detailed integration statistics

AMensching — Thu, 17 Oct 2019 06:20:14 GMT

We use the Service Manager Enhanced Adapter to transport data from the UCMDB to the Service Manager.

After a synchronization, you can see in the statistics window how many CI created, updated, deleted and failed.

Unfortunately, it does not show which CIs were affected (created, updated, deleted and failed.)

Therefore, it would be good, with a click on the appropriate number to see also details (ate least the CI display_name). That would help us quickly with problems. This functionality should also be helpful with other push adapters.

Inventory only licenses Use tag

Kumkum — Thu, 17 Oct 2019 00:54:27 GMT

-Brief Description

There is reasons that we buy inventory only licenses because that is all that we want. We didn’t care about the topology of them. However, all topology discovery adapters will discover them regardless whether we want them to be inventory only or not. This is so because the routers and switches and vCenter that provide those topology information like Layer2, will provide details of all connected devices.

-Briefly describe your idea

Inventory license only devices need to have a place of its own without regard to how the operation of the topology discovery adapters. Topology connection information for those inventory license only devices can either be withheld or not getting update at all.

-Benefits / Value

Keep the integrity of the product licensing to a point that customer can validate and plan accordingly.

-Explain why is this important? (When used, by which role, and benefits / value)

If product license options that are sold on the basis of Full or Basic, then they must be honor as such. The dynamic change of consumed licenses, that are due to discovery adapters, isn’t something that we customers can have control because those discovery adapters themselves have no control inherently. This dynamic change actually is causing major headache because we have no control over how each device is to consume the license and thereby getting penalized for violation.

Additionally, because the license consumption is an attribute that cannot be changed, all license updates by the discovery adapters are final, and change can only be done by deleting all nodes. This is very disruptive and unmanageable because all history will be gone, and the management and reporting of configuration changes will not be possible.

Re: Change discovery credentials through rest-api - Status changed to: Accepted

Bill_Dyck — Wed, 16 Oct 2019 17:08:05 GMT

Great news, this idea has been accepted on our product roadmap. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

As we add new functionality to the new CMS UI, we also expose the corresponding RESET APIs to perform the same function. The ability to manage discovery credentials via REST API is high on our list.

For UCMDB –CIT integration there should be a format defined for a data export to include all the TQL

JohnLaw — Wed, 16 Oct 2019 16:20:39 GMT

For UCMDB-CIT integration there should be an OOTB solution available to export data in a particular format meaning : All its running software under its related node.
This is an enhancement request to define such a format

close UCMDB Job thread workers and release the DB Thread Pools to return memory to the System

jxliang101 — Wed, 16 Oct 2019 14:29:02 GMT

UCMDB Probe Job Thread workers are shared pool workers, once they are created, they will never be destroyed. The same is true with the DB Pool Threads where once created, they are never to be destroyed. The only controlling mechanism is the maximum worker and maximum number of DB Thread pool. Such a systematic behavior lead to the ever growing consumption of the system memory without ever returning them to the system. Eventually, the system will be brought down to its knees where routine diagnostics of the system cannot be done unless the probe is restarted.

System administrators often are tasked to maximize the usage of the system resources. With the above system behavior, we often have to budget at least 4G of RAM that are free at all time knowing that the system once start running the jobs, it will take up all the available memory. In the world of VM, the above system behavior works against the principle of resource sharing. This becomes the serious offender when we know those worker threads and DB Pool Threads are simply idling in the background.

As a result, we are requesting that those Job Workers and DB Thread Pools once finished their tasks, they shall be closed. Then for performance reasons, they can be closed only after a certain amount of idling time.

The same is true for the "xmlenricher_service.exe" which is the enrichment process for the handling of the scan files. They too only get activated when scan files is available. Once all scanning activity are done, they too remain as idling in the background with all the memory gobbled up where the only way to control its use is through the maximum memory parameter.

In our environment, the probe scans the server and network devices once a week, and those jobs literally are all completed within one day of time during the weekend. As you can see, after the job is completed, without any extra buffering of the memory, the system would be remaining at over 95% use of all system memories. In that scenario, it is difficult to make any attempts to log into the system and execute any kind of commands.

Re: Correct recognition of Micro Focus Software and swidtags

AMensching — Wed, 16 Oct 2019 08:29:03 GMT

: Whats about your statement from 2019-01-29?

There are still UCMDB parts (like Data Flow Probe) that are not correctly teached since months.

Why ?

UCMDB job status change after job not started at scheduled time

jakub_z — Wed, 16 Oct 2019 07:55:06 GMT

Hi,

i would like to suggest a change in UCMDB UI Job displayed status when the job was not started at scheduled time.

My Customers expectation is to see in UI (informationally for Admin or Operator) that the job was not run at scheduled time.
Now, once the job skippes (no mather the reason) the scheduled run, We still see the latest status - in our case Successfull (green, which is actually wrong),
Proper status in that situation should be anything else but not "green", because there was something disturbing in correct working.

In my case, the skipped job has been found, because some very important system (MF Service Manager) was not supplied with fresh data and Business unit was lack with info.
For instance. Think about some less important system which was not supplied 5 or 10 times in row. In UCMDB UI We would still see a SUCCESS status.

KR, jakub

Ability to add an Reconciliation_IDENTIFICATION_EXCLUDE rule by a simple rest API

Siryo — Mon, 14 Oct 2019 10:47:28 GMT

Hi,

A Reconciliation_IDENTIFICATION_EXCLUDE can be inserted by jmx, it could be useful that we can insert/delete these type of rules by a simple rest api.

Thanks,
Stefano FERRI

Re: Kubernetes discovery additional Node CI attributes - Status changed to: Accepted

Bill_Dyck — Fri, 11 Oct 2019 23:31:21 GMT

Great news, this idea has been accepted on our product roadmap. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Re: Kubernetes discovery additional Node CI attributes

Bill_Dyck — Fri, 11 Oct 2019 23:31:51 GMT

From K8S perspective, the information in this idea is irrelevant so not retrievable by K8S RESTAPI. To get this information, we need to improve the Host Application by Shell job. So we’ll approach your enhancement by changing the function to “If we run the HAbS on the K8S node, it should be merged with the node reported by K8S”.

Re: Add the hextoraw functionality to improve the CI history information tab response - Status changed to: Accepted

Bill_Dyck — Fri, 11 Oct 2019 23:17:42 GMT

Great news, this idea has been accepted on our product roadmap. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Re: UCMDB 2018.11 - NetAPP OCI 7.3.4 Integration - Status changed to: Already Offered

Bill_Dyck — Fri, 11 Oct 2019 15:16:48 GMT

After further testing and evaluation, we have determined with the customer that integration with NetApp OCI 7.3.4 works OOTB. The support matrix has been updated to reflect support for 7.2 and 7.3 versions (which includes all minor-minor versions of each)

https://docs.microfocus.com/itom/Universal_Discovery_Content_Pack:2019.08/NetAppOCISV

Re: Correct recognition of Micro Focus Software and swidtags

Bill_Dyck — Wed, 09 Oct 2019 16:51:31 GMT

It should appear as raw installed software. If one wants to have normalised installed software (just like any other software coming out of our SAI recognition) for every software id tag it is necessary to create an installed package rule of type “Software Id Tag” – then the normalised installed software CI will start to be reported. This should be done using the SAI Editor in a user SAI.

Re: Ability to do a clear probe cache for a single element and not for all the job - Status changed to: Accepted

Bill_Dyck — Wed, 09 Oct 2019 16:49:24 GMT

Great news, this idea has been accepted on our product roadmap. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Request to enhance the scanner to be able to get the list of the oraInventory from a file

Nathalie Niderkorn — Wed, 09 Oct 2019 09:08:10 GMT

This request is related to the Oracle inventory. This is a request to enhance the scanner to be able to get the list of the oraInventory from a file.
This is needed when then is no unique central inventory but multiple oraInventory in case the Oracle installations on a same server are fully separated from each others and Oracle not necessarily installed via the Oracle Universal Installer.

Kubernetes discovery additional Node CI attributes

jbspencer — Mon, 07 Oct 2019 19:34:03 GMT

During Kubernetes discovery, flat Node CIs are created and in order to collapse/merge with existing CIs we recommend the following attributes, if applicable and can be populated from K8 API.

Name (Note, the field should be populated with hostname and not the FQDN. Case SD02563360)
Domain Name
Serial Number
MAC Address (with related Interface)
Related IP
1. Name
2. Populate Authoritative DNS with the FQDN (wish list, not required).
Related Interface

We understand if any of the above attributes are not accessible during the discovery due to limitations within K9 API, however at minimum Name, however one other key attribute would be much appreciated to obtain the most possible accurate merge or no merge reconciliation condition during data-in.

Thanks!

Include sequence number in compound relations

bnadon — Mon, 07 Oct 2019 15:32:04 GMT

Hello, when displaying compound relations it will helpful to include a sequence number (and actually display the lines in sequence).

When you define complex compound relations that use the same CI types, it becomes difficult to understand what the compound relation is supposed to do.

I have included an example of a virtual compound with 8 elements that reuses 3 different CIT:

Regards,

Benoit

Create list of all triggered CIs for a discovery job

Paul Meaders — Sun, 06 Oct 2019 14:23:39 GMT

Is there a way to get a list of all of the triggered CIs for a particular discovery job? The Discovery Status job will report CI's which ended with warning or error. I am looking for a way to get all triggered CIs including those which were successful.

For example, I would like to get a list of all of the triggered CI's for host connection by shell. I would then compare that list against other sources to help verify that everything in the environment is getting discovered.

Thanks

Re: Correct recognition of Micro Focus Software and swidtags

Paul Meaders — Sun, 06 Oct 2019 13:36:12 GMT

Following up on the comment "For procucts with have a native package or swidtag file, UD inventory discovery will use them to create package rules to recognize."

We have a requirement to track our in-house applications. Where they are deployed, what version, etc. We want to use a swidtag file for this purpose. We have created the swidtag files and I can see them in the xsf files. Our goal is to have an installed software CI created based on these tags. However nothing else seems to happen, no installed software CI is created.

There is obviously something we are missing. I am looking for more information on how to use the swidtag files and the required configuration steps within UCMDB. I have posted this topic on the community forum under the title "Using Software ID tags to discovery local software". However it is still unresolved.

Thanks

Concurrent Credentials update by 2 persons

Tilak — Sat, 05 Oct 2019 05:00:16 GMT

If 2 people are updating credentials at the same time, the person who saves 2nd wipes out the updates done by the 1st person.

Browser Support

Tilak — Sat, 05 Oct 2019 04:58:19 GMT

Currently the only usable browser is IE (which has be deprecated). Most popular browsers have dropped Java support including Chrome, Edge, Edge (Chromium), Firefox.

Bulk Credential Upload

Tilak — Sat, 05 Oct 2019 04:54:39 GMT

UCMDB should provide some process for bulk upload of credentials for probes. This could be either thru

- CSV file

- API into various password repositories (i.e. PasswordSafe)

Re: Online help is no longer available after UCMDB 10.33

Bill_Dyck — Fri, 04 Oct 2019 16:56:30 GMT

You mentioned "the value for online help showed True". The setting should be "false". Can you verify that's what it is?

For me, when I click on the help icon, I am sent to this file, and not the online site

https://localhost:8443/ucmdb-browser/ui/doc/itom/Universal_CMDB_2019.05/MdlHome.html

Re: Online help is no longer available after UCMDB 10.33

Mel Farber — Fri, 04 Oct 2019 16:23:47 GMT

I just tried it on UCMDB 2019.05 on Windows 2016 and it didn't work. I made the change in the UCMDB local client, but help still went to docs.microfocus.com. I used the jmx-console and made the change there and help still went to docs.microfocus.com. I brought up the UCMDB GUI in my browser. The value for online help showed True, but Help still went to docs.microfocus.com. The instructions did not indicate a need to restart UCMDB.

Mel

Re: Online help is no longer available after UCMDB 10.33 - Status changed to: Already Offered

Bill_Dyck — Fri, 04 Oct 2019 15:57:25 GMT

Turns out this is a feature that is already offered! I didn't even know this :-). I tested this on my own instance of CMS 2019.05 and I can see the local filepath was used when I went to a help topic.

Here are the details

CMS 11, 2018.05, 08, 11, CMS 2019.02 – search for “How to enable Localized Online Help”. For example

https://docs.microfocus.com/itom/Universal_CMDB:2018.05/admin/Logging_t_load_localized_help

CMS 2019.05 – search for “Online and Offline Context Sensitive Help”. For example

https://docs.microfocus.com/itom/Universal_CMDB:2019.05/NaviHelp

Change discovery credentials through rest-api

Gidarno — Fri, 04 Oct 2019 10:59:26 GMT

We would like to change the discovery credentials through the rest-api in the UCMDB.
Is this possible?

Re: Add the hextoraw functionality to improve the CI history information tab response - Status changed to: Waiting for Votes

Bill_Dyck — Thu, 03 Oct 2019 14:32:36 GMT

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team

Re: Add the hextoraw functionality to improve the CI history information tab response - Status changed to: Declined

Bill_Dyck — Thu, 03 Oct 2019 13:48:24 GMT

Unfortunately, since the Idea Exchanges relies on the votes from the CMS community to indicate overall value, the standard language is English for the overall Idea Exchange scope.

While I have done the Google translate to get an understanding of what you’re requesting, it’s very unlikely others in the community will do the same. Would you resubmit your request in English? It would provide a much better opportunity for your idea to get support from the rest of the CMS community

I tried to write to you directly, but it appears your email address used to submit this idea is not accepting incoming emails.

Re: Unable to specify domain name through CyberArk authentication for VIM protocol - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:16:17 GMT

Re: Discovering SQL Error log location - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:15:18 GMT

Re: OEM Discovery - Status changed to: Duplicate

Bill_Dyck — Wed, 02 Oct 2019 23:09:04 GMT

Thanks for submitting your idea! It looks like this is a duplicate with previous work in this space. We are closing this idea. However, I have also followed up in a separate email to work together with you to get this OEM adapter working correctly.

Re: non privleged PowerShell discovery - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:05:05 GMT

Re: UD to capture Snapshot reserve capacity size (true total capacity) - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:04:07 GMT

Re: CIT export to include attributes qualifiers - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:03:07 GMT

Re: Discovery of NoSQL Databases - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:01:54 GMT

Re: Pulling Tenant information in UCMDB-NNMi Topology Integration - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:01:20 GMT

Re: Ability to create a calulated attribute on the cit - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 23:00:03 GMT

Re: Make Document Root Technical Name consistent between Ci Types - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 22:59:14 GMT

Re: Ability to do a clear probe cache for a single element and not for all the job - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 22:57:26 GMT

Re: Ability to display a relation attribute to a report - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 22:56:50 GMT

Re: Make Views "Not Active" by default to increase performance - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 22:56:27 GMT

Re: Discover ORACLE HOME and ORACLE Alert Log Files Dir

Bill_Dyck — Wed, 02 Oct 2019 22:55:19 GMT

I just wanted to say this is an extremely well written ER request - thank you for the details you provided! 😁

Re: Discover ORACLE HOME and ORACLE Alert Log Files Dir - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 22:54:19 GMT

Re: Online help is no longer available after UCMDB 10.33 - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 22:52:00 GMT

Re: UD Agent process crashes with an application error - Status changed to: Waiting for Votes

Bill_Dyck — Wed, 02 Oct 2019 22:50:44 GMT

CIT export to include attributes qualifiers

bnadon — Wed, 02 Oct 2019 18:17:51 GMT

UD to capture Snapshot reserve capacity size (true total capacity)

myenni — Tue, 01 Oct 2019 10:34:44 GMT

Hi There,

We observed in the process of discovering volume size of the Storage Volumes, UD is discovering only the total size of the volumes but its not capturing the snapshot reserve size of the volumes.

Customers requirement is to get the volume size as both total volume size + snapshot reserve size of the volume. So it will be great if you fix this issue in forth coming patch.

Thank you!

MAhesh

Re: discover blade servers and enclosures and their relationship

RohitSS — Mon, 30 Sep 2019 20:53:02 GMT

Thank you for the quick response Bill.

I understand uCMDB Product Development team is focusing more on Cloud Inventory and Topology Discovery but at the same time this requirement should not get ruled out due to lack of unique customer votes or amount of efforts required to built this.

There are still good number of customer who are having their own Data Centers and with rapid expansion of Data centers they are still using servers of Windows and RHEL VMs which are hosted on ESXi servers. And Vcenter topology is already getting discovered with uCMDB Adapter.

All that is required is focus on Blade Enclosures. To start with, perhaps, Product development team can focus on getting relationship between Blade and Blade Enclosure by querying Dell CMC (Chassis Management Controller).

I am more than happy to assist for providing necessary information to get this discovery adapter available in uCMDB.

Thanks & Regards,

Rohit Sobhani

Add the hextoraw functionality to improve the CI history information tab response

MonitoringTeam — Thu, 03 Oct 2019 13:39:24 GMT

The UCMDB is already using the hextoraw function over the 98+% of the time, The recommendation is to set that function at the 100% of the sql querys to avoid the impact over the UCMDB performance.

Performance: Modify the queries to set the hextoraw function (as per almost all the queries in UCMDB)

Original Query, access index by start_time

SELECT ID,CMDB_ID,END1_ID,END2_ID,START_TIME,CHANGE_TYPE,CHANGER_INFO,CHANGER_DATASTORE FROM HDM_190710COMPOSITION_1

WHERE 1=1

AND START_TIME >= :v0 AND START_TIME <= :v1

AND HDM_190710COMPOSITION_1.END1_ID IN ( :v2 )

AND HDM_190710COMPOSITION_1.CHANGE_TYPE IN ( :v3 , :v4 , :v5, :v6 )

Tune query , access by end1_id

SELECT ID,CMDB_ID,END1_ID,END2_ID,START_TIME,CHANGE_TYPE,CHANGER_INFO,CHANGER_DATASTORE FROM HDM_190710COMPOSITION_1

WHERE 1=1

AND START_TIME >= :v0 AND START_TIME <= :v1

AND HDM_190710COMPOSITION_1.END1_ID IN hextoraw( :v2 )

AND HDM_190710COMPOSITION_1.CHANGE_TYPE IN ( :v3 , :v4 , :v5, :v6 )

Case: SD02532257 Performance: Modificar el código para agregar la función hextoraw

UD Agent process crashes with an application error

Hitachi — Mon, 30 Sep 2019 10:38:37 GMT

UD Agent process crashes with an application error when the load of the target server becomes heavy like 100% of CPU usage while running discovery jobs. It seems to be a bug.

The UD Agent should not crash with an application error immediately. I think, for instance, it should wait for a little time and retry to perform commands.

UCMDB Version: 10.33 CP24

Windows Event Log is shown below.

ログの名前: Application
ソース: Application Error
日付: 2019/08/21 17:16:34
イベント ID: 1000
タスクのカテゴリ: アプリケーションクラッシュイベント
レベル: エラー
キーワード: クラシック
ユーザー: N/A
コンピューター: ucmdb-ip21
説明:
障害が発生しているアプリケーション名: discagnt.exe、バージョン: 0.0.0.0、タイムスタンプ: 0x5d4bcd6d
障害が発生しているモジュール名: ntdll.dll、バージョン: 6.3.9600.18895、タイムスタンプ: 0x5a4b127e
例外コード: 0xc0000005
障害オフセット: 0x00041778
障害が発生しているプロセス ID: 0x278c
障害が発生しているアプリケーションの開始時刻: 0x01d557f85f5fbaf4
障害が発生しているアプリケーションパス: C:\Program Files (x86)\Hewlett-Packard\Discovery Agent\bin32\discagnt.exe
障害が発生しているモジュールパス: C:\Windows\SYSTEM32\ntdll.dll
レポート ID: fcad2329-c3eb-11e9-80cc-000c2996b0e7
イベント XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-08-21T08:16:34.000000000Z" />
<EventRecordID>83441</EventRecordID>
<Channel>Application</Channel>
<Computer>ucmdb-ip21</Computer>
<Security />
</System>
<EventData>
<Data>discagnt.exe</Data>
<Data>0.0.0.0</Data>
<Data>5d4bcd6d</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.18895</Data>
<Data>5a4b127e</Data>
<Data>c0000005</Data>
<Data>00041778</Data>
<Data>278c</Data>
<Data>01d557f85f5fbaf4</Data>
<Data>C:\Program Files (x86)\Hewlett-Packard\Discovery Agent\bin32\discagnt.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>fcad2329-c3eb-11e9-80cc-000c2996b0e7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Re: Create support for running the UCMDB Local Client on Linux OS

Kia_Saunders — Fri, 27 Sep 2019 14:01:24 GMT

Thank you 🙂

Re: Discover ORACLE HOME and ORACLE Alert Log Files Dir

SassyLes — Thu, 26 Sep 2019 21:58:01 GMT

Great idea - we could definitely use this.

Re: Ability to discover IBM Storage array devices (A9000R000) - Status changed to: Waiting for Votes

Bill_Dyck — Thu, 26 Sep 2019 18:04:11 GMT

Ability to discover IBM Storage array devices (A9000R000)

Gregory Pappas — Thu, 26 Sep 2019 17:19:26 GMT

Micro Focus reviewed in support case SD02547807, and determined there is no ability to discover these IBM Storage array devices. They support older/different IBM storage devices. Can we get these added to the discovery job/jobs.

Re: discover blade servers and enclosures and their relationship

Bill_Dyck — Thu, 26 Sep 2019 16:24:13 GMT

Greetings Rohit. I saw your message. Unfortunately this is not yet in our roadmap though as I read through the ER again, I do see it's value. I'll reach out to you directly via email for more clarification.

To be clear, I do see a LOT of votes on this idea. But a majority of those votes are from a single customer domain. The actual number of unique domains (that is, customers) is 9 and not 31 as of the writing of my comment. We tend to look at the popularity of an idea based on the number of different customers that are interested, not the overall votes of the idea.

Re: discover blade servers and enclosures and their relationship

RohitSS — Thu, 26 Sep 2019 16:05:23 GMT

Any update on this idea ?

Make Document Root Technical Name consistent between Ci Types

karitbrown — Wed, 25 Sep 2019 23:35:11 GMT

Currently, the Document Root attribute in the apache CI Type has a technical name of document_root. However the Document Root attribute in the webvirtualhost CI Type has a technical name of documentroot. This requires additional coding/handling for downstream applications since the technical names are not consistent.

Having consistent technical names for the same named attributes across all CI types reduces confusion and prevents additional coding/handling for downstream applications.

Discover ORACLE HOME and ORACLE Alert Log Files Dir

Kumkum — Wed, 25 Sep 2019 14:07:08 GMT

Brief Description

Our idea is to expand the current Oracle Discovery pattern to be able to not only gather the data for ORACLE_HOME, but also have a home for it as well inside the UCMDB. Alongside, getting a attribute field for the data for ORACLE_HOME, we would also like to propose the idea of also gathering the data for the location of alert log files for Oracle as well.

Benefits/Value

These enhancements benefit use greatly in helping provide the best monitoring of any Oracle Databases that our customers would like to have monitored. This data will be used today for testing monitoring templates which again will be used for the benefit of our customers when we onboard Oracle DBs if they wish to have them monitored. This data will help with finding the location of the oracle software in the Oracle DB, another crucial piece for the monitoring.

Design Details

For ORACLE_HOME we would like to see this data populate the attribute on the Oracle instance CI itself - Application Installed Path. This would suffice just fine for creating the monitoring templates now. For the future, however, if it can be made into a separate CI class itself and a composition relationship from the Oracle DB Instance to the new ORACLE_HOME CI, this method would be the best says the Oracle DB admin from the Oracle team that is creating these templates. And for the alert log file, if it is possible for this data to be housed in a Log File CI. We have similar Log File CIs for our IIS Discovery and if we could possibly replicate how the data is being stored for an IIS Log File, figured the same could be done for Oracle Log File CIs. The Log File CI would be in a composition relationship from the Oracle instance to the Log File CI.

Re: UCMDB, SiteScope Web UI opening issue in RHEL workstations on FireFox browser.

HSMC_EMS — Wed, 25 Sep 2019 08:59:17 GMT

Hi Bill,

There was a ticket submitted(SD02378393) for the same but they closed it saying that its not a break fix issue and suggested to submit Idea on CMS idea exchange.

BR,

Abhishek

Re: The Inventory discovery by Scanner job can populate the software installation date

doron_orbach — Tue, 24 Sep 2019 19:47:49 GMT

Hi Mike, we will discuss the topic again next week. It will require linking the installed software that is reported by the OS and the file based discovered software (which is good but requires high effort).

I will keep you (and the thread posted on our plans).

Make Views "Not Active" by default to increase performance

Daniel Engelmann — Tue, 24 Sep 2019 15:09:17 GMT

hi,

by default if you create a new view in modeling studio it will get a priority of Medium which means it will be re-calculated every 30 seconds. however this it not required as an end user only needs to see the view results on demand.

also all the views which are deployed with UCMDB out of the box should be changed to "Not Active" as usually 99% of the existing ootb views are not used by anyone.

I guess (hope) reducing the number of active TQLs could save quite some load on the system.

thanks

daniel

non privleged PowerShell discovery

Gidarno — Tue, 24 Sep 2019 10:31:53 GMT

Hello,

We are currently discovering windows servers with PowerCMD, but want to discover with the PowerShell discovery, but there are some things we noticed.

1. The PowerShell discovery needs .Net3.5 and the Powershell2.0 engine installed in order to run
Our company security does not allow us to use these old and deprecated versions.

2. You need to be local administrator in order to do the discovery right.
Our company does not allow the discovery user to be local admin

3. The PowerShell discovery uses a powershellconnector.exe on the probe
this connector is limited in it's use and does not support all the powershell commands

Our Windows administrators asked us if it is possible to edit the powershell discovery so we can connect to another powershell configuration that supports JEA (Just Enough Admin) which allows the discovery user to be a virtual local admin during the discovery and deletes it's privileges after the discovery is finished. This way it's more secure. We've tested it with the PowerCMD discovery and it works.

Kind regards,
Gidarno

OEM Discovery

Gidarno — Tue, 24 Sep 2019 10:18:13 GMT

Hello,

In the past we received a OEM adapter, but due to company restrictions we weren't able to discover OEM.
I recently obtained credentials to connect to OEM and i can execute the SQL statements that the discovery tries to execute. We now run into another problem, we can only connect to OEM through remote oracle listeners on it's servicename.

So the current connection (Host, SID) does no longer work.
Is it possible to change de discovery so that we can connect through oracle listeners with it's servicename?

Kind regards,
Gidarno

Re: The Inventory discovery by Scanner job can populate the software installation date

mike_toronto2 — Mon, 23 Sep 2019 19:42:13 GMT

Any update on this?

Discovering SQL Error log location

DaneB — Mon, 23 Sep 2019 18:27:57 GMT

The current MSSQL discovery pattern cannot locate MSSQL error logs' location. These logs are crucial for our monitoring team to create monitoning templates that will be used for our customers when they want their MSSQL servers monitored. Someone from the MSSQL team has created a sql command that he hopes will help in expanding the current MSSQL discovery pattern to find the location of the error log files.

Here's the sql command from the MSSQL team member:
SELECT
value_data AS [Errorlog directory]
FROM sys.dm_server_registry
WHERE
registry_key LIKE N'%MSSQLServer\Parameters' and convert(varchar,value_data) like '-e%'

This query will provide output as follows –
Errorlog directory
-eC:\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log\ERRORLOG

They need to truncate first 2 character i.e. “-e” which will give directory location.
Not quite sure where this directory can be placed once this has been added and we can discover the error log location.

Online help is no longer available after UCMDB 10.33

Mel Farber — Mon, 23 Sep 2019 16:28:46 GMT

According to support online help is no longer available after UCMDB 10.33. Some customers do not have their production UCMDB connected to the internet or the connection could be slow.

I think it should be available as is online help for other products, though maybe online help is going away for all products.

Re: Add support for VMware vCenter 6.7.1

Bill_Dyck — Sat, 21 Sep 2019 21:16:58 GMT

The closure of this ER does not impact the ER to provide discovery of VMware HA. If this ER is of interest, please vote for it at https://community.microfocus.com/t5/CMS-Idea-Exchange/Discover-Vcenter-HA-feature/idi-p/1794099

Re: Add support for VMware vCenter 6.7.1 - Status changed to: Already Offered

Bill_Dyck — Fri, 20 Sep 2019 22:14:11 GMT

Support for "minor-minor" versions can be assumed when support statement for the equivalent minor version is already supported. That is, vCenter 6.7 is officially supported, so it can be assumed that we also support 6.7.1

Unable to specify domain name through CyberArk authentication for VIM protocol

Kumkum — Fri, 20 Sep 2019 20:38:53 GMT

-Brief Description

Unable to specify domain name through CyberArk authentication for VIM protocol to query VCenter

-Benefits / Value

-CyberArk does not store user domain information, while authentication to vCenter or any other system, user domain is critical in identifying the user. Therefore, it is critical that the user domain be made available to specify by the UD Administrators; presently the work around is to have vCenter set the default that matches the UD User domain name. Additionally, when referencing the CyberArk Object in UD, UD has a syntax verification that disallows the use of “.” in the Object name; this caused integration problem with the CyberArk, and the present workaround is to have CyberArk manually alter the default Object name to accommodate the limitation.

-Design details

-A separate field named User Domain Name is required, and remove the syntax verification of the CyberArk Objection name during the configuration of the CyberArk settings in UD.

Pulling Tenant information in UCMDB-NNMi Topology Integration

Rohit_N — Fri, 20 Sep 2019 11:22:51 GMT

In Multi-tenant environment, default UCMDB-NNMi Topology Integration adapter does not pull tenant information of monitored node to UCMDB. Currently tenant assignment is managed in UCMDB by using "Tenant Assignment Rules" based on Naming conventions and IP ranges. But it is very risky and forces customer to follow some norms.

Since tenant information is very much important in Multi-Tenant environment, it should be updated automatically during Topology Sync.

Best Regards,

Rohit Naik

Re: Include tail / grep utilities in UCMDB on both Probe and Server - Status changed to: Under Consideration

Bill_Dyck — Thu, 19 Sep 2019 17:20:54 GMT

We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status change

Re: Eliminate "recreation" when the CI Type is changed to a sub-type in the same branch - Status changed to: Already Offered

Bill_Dyck — Thu, 19 Sep 2019 16:49:04 GMT

We investigated this issue, attempting to recreate the problem using CMS 2019.05. We are able to demonstrate that the behavior requested by this ER is actually already fulfilled with CMS 2019.05. This means you can resolve the issue by performing an upgrade to the latest CMS version we have available.

If, in your testing, you find this not to be the case in your environment, please reach out to me and we can re-open this ER and include your findings in our analysis.

Include tail / grep utilities in UCMDB on both Probe and Server

Keith_Paschal — Thu, 19 Sep 2019 15:23:03 GMT

Please add a tail / grep utility on both the UCMDB server and Probe out of the box.

Re: Ability to define an API account as Read-Only - Status changed to: Archived

Bill_Dyck — Thu, 19 Sep 2019 14:03:02 GMT

We're dealing with this problem as a defect and not an ER - it has been moved to the support team with assistance from R&D for a local hotfix

Re: Hyper-V discovery does not support Windows OS installed in the French language - Status changed to: Duplicate

Bill_Dyck — Wed, 18 Sep 2019 23:22:47 GMT

This is a duplicate entry. We've delivered this as part of CP2019.08 associated with https://community.microfocus.com/t5/CMS-Idea-Exchange/Hyper-V-discovery-does-not-support-Windows-OS-installed-in-the/idi-p/1684418

Re: Add probe OS to viewSystemInformation - Status changed to: Accepted

Bill_Dyck — Wed, 18 Sep 2019 21:44:15 GMT

Great news, this idea has been accepted on our product roadmap. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Re: Add Azure Scale Sets to Discovery - Status changed to: Under Consideration

Bill_Dyck — Wed, 18 Sep 2019 21:43:35 GMT

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Re: Add AWS Application Load Balancer (LB) as a Supported LB for High Availability - Status changed to: Under Consideration

Bill_Dyck — Wed, 18 Sep 2019 21:43:11 GMT

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Re: Docker Discovery for Windows - Status changed to: Under Consideration

Bill_Dyck — Wed, 18 Sep 2019 21:42:48 GMT

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Re: Integrate SAML SSO of CMS 2018.08 “classic” with SMAX 2019.05 IDM - Status changed to: Accepted

Bill_Dyck — Wed, 18 Sep 2019 21:41:33 GMT

Great news, this idea has been accepted on our product roadmap. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Re: Change uCMDB AWS Credential to be ID based - Status changed to: Delivered

Bill_Dyck — Wed, 18 Sep 2019 21:38:44 GMT

This idea has been implemented in product release CP2019.05. Check out the release notes for details. Thanks to all of our contributors for helping us continue to improve our products!

Re: Include SNMPWalk utility in UCMDB - Status changed to: Under Consideration

Bill_Dyck — Thu, 19 Sep 2019 17:21:52 GMT

We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Re: Hyper-V discovery does not support Windows OS installed in the French language ==>QCCR1H113926 - Status changed to: Delivered

Bill_Dyck — Wed, 18 Sep 2019 21:24:21 GMT

This idea has been implemented in product release CP2019.08. Check out the release notes for details. Thanks to all of our contributors for helping us continue to improve our products!

Re: AWS Discovery must be able to do an assume role if required - Status changed to: Delivered

Bill_Dyck — Wed, 18 Sep 2019 21:21:59 GMT

This idea has been implemented in product release CP2019.05. Check out the release notes for details. Thanks to all of our contributors for helping us continue to improve our products!

We added the following new authentication types in AWS Protocol: AWS Service, AssumeRole, and AssumeRoleWithSAML to expand and simplify the methods of capturing all your AWS data within the constraints set by your security department.

Re: UCMDB 2018.11 - NetAPP OCI 7.3.4 Integration - Status changed to: Under Consideration

Bill_Dyck — Wed, 18 Sep 2019 21:19:52 GMT

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes

Re: Add property to ignore VMware storage in the VMware vCenter Topology by VIM job - Status changed to: Delivered

Bill_Dyck — Wed, 18 Sep 2019 21:17:07 GMT

This idea has been implemented in product release CP2019.08. Check out the release notes for details. Thanks to all of our contributors for helping us continue to improve our products!

In CP2019.08, we added a new parameter reportLUN to the VMware vCenter Topology by VIM job. This parameter determines whether to report LUN for the SCSI topology. The default value is false

Re: Improve RESTful API functionality. Retrieve data from reports, not query only. - Status changed to: Under Consideration

Bill_Dyck — Wed, 18 Sep 2019 21:09:22 GMT

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes

Re: Possibility to use CC and BCC for sending reports - Status changed to: Under Consideration

Bill_Dyck — Wed, 18 Sep 2019 21:06:23 GMT

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes

Re: Content Pack upgrade simulator - Status changed to: Accepted

Bill_Dyck — Wed, 18 Sep 2019 21:05:25 GMT

Great news, this idea has been accepted on our product roadmap. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Re: Population of VMware storage topology (mapping between Drive C: -> VMware Datastore) - Status changed to: Under Consideration

Bill_Dyck — Wed, 18 Sep 2019 21:04:05 GMT

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Re: Universal Discovery - Issue with inventory of Oracle Database

Bill_Dyck — Wed, 18 Sep 2019 15:55:10 GMT

Can I assume you're referring to installations on Linux, or are you referring to both Linux and Windows deployments?

Re: Add Support for Red Hat Enterprise Linux 8

Bill_Dyck — Wed, 18 Sep 2019 15:51:33 GMT

We delivered a UD agent that works with RHEL8 as part of CP2019.08. The only reason this idea is not marked as delivered is that we're working in our next release to support the deployment of UCMDB and UD upon RHEL8 OS.

So, yes, you can deploy the agent from CP2019.08 to any previous version of UCMDB that is still supported. In your case, this would be 10.33 (but not 10.31).

The support matrix for CPs can be found here

https://docs.microfocus.com/itom/Universal_Discovery_Content_Pack:2019.08/CPSupportMatrix

Re: Add CI Type for Postgres Schema under Database Schema

Andreas1 — Wed, 18 Sep 2019 15:12:29 GMT

Hello Keith, Bill , just a question

I know this is just a question of Definition and a question of what to achieve.:

as example the OBM database : there is the postgres-Server , which gets discovered as ci-type database ( by the postgres Management pack ) , the Name will be postgres#5433 . ( as the postgres Server owns users tablespaces and listens on the ports , I feel this is somehow ok ).

within the sever you have databases such as rtsm , and those will have Schemas.

Do you plan to define "rtsm" as ci -type database with schema "public" .
or "postgres#5433" as ci-type database an define "rtsm" as kind of schema ?

or do we Need to define a third Level ?

I am pretty sure my database admins would like to see "rtsm" on the Screen somehow

Re: Universal Discovery - Issue with inventory of Oracle Database

Herve — Wed, 18 Sep 2019 13:15:37 GMT

Furthermore, we can find several versions of Oracle DataBase on the same server.
But there's can be only one ORACLE_HOME in OraInst.loc.

How can we invent these different versions of ORACLE Database ?

Re: Add Support for Red Hat Enterprise Linux 8

Andreas Theby — Wed, 18 Sep 2019 06:51:07 GMT

Is there a new UDAgent which can be installed on RHEL8 and works with older UCMDB Versions like v10.31 or v10.33?

Regards