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Support Tip: ALM Synchronizer stops working after upgrading Jira to 8.20.7

Heather Caldwell
 
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Synch process setup using ALM Synchronizer stops working after upgrading Jira to 8.20.7 release.

This issue happens due to a change in API for Jira 8.20.7 version. Due to the change, the entire sync process is blocked.

Full article: https://portal.microfocus.com/s/article/KM000006777

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