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World Quality Report 2023-24 – Business Assurance

by   in DevOps Cloud (ADM)

“Business results are assessed by ensuring the reliability of the orchestration layer, cost-effectiveness in resource allocation, automation, and defect prevention strategies. Keeping up with rapidly evolving technologies and platforms, the scale and complexity of the orchestration layer as we continue to grow rapidly, and releasing new features quickly while also ensuring quality standards are some of the challenges in achieving these objectives.”  - Vyshali Reddy, Director, Mobile Quality Engineering, Charter

The World Quality Report is back for its 15th edition! The only global report of its kind analyzes the latest in quality engineering and software testing trends. 

OpenText has teamed up with Capgemini and Sogeti to conduct the global survey. This year, we interviewed 1,750 executives and professionals, across 8 sectors, from 40 countries

In today’s digital age, your projects may be becoming more and more complex. Managing multiple streams within elaborate business projects and delivering the highest quality in customer experiences can be tough. An efficient business assurance practice is essential in today’s growing industry. 

Some business assurance recommendations from the report include: 

  • Elevate testing function to deliver the best business outcome and enable shift in the organization’s culture and mindset.
  • Augment business assurance by value stream mapping and align processes with customer objectives for improved business results and long-term success.
  • Boost business performance by embracing change and foster a culture of continuous improvement. 

Businesses are moving away from traditional ways of functioning to adapt to business assurance principles, which is reassuring! 

With the World Quality Report 2023-2024 The Future Up Close, you can read more about each of the 8 sectors. 

The complete report and country pullouts are available here. 

Keeping checking the DevOps Cloud Community for more World Quality Report sector blogs to come!


Performance Engineering