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menu bar missing

Hello,

in my dimensions CM client (14.x)  the menu bar is missing.

Is there any shortcut to get it back?

  • Hello,

    Is that the Desktop Client or Web Client?

    If that's the Desktop - when client is closed, try to temporary rename Windows registry key (via regedit.exe) "Computer\HKEY_CURRENT_USER\SOFTWARE\Serena\Dimensions\14.x.0\PC Client". Then restart the client. Maybe wrong position of menu was written to the registry and being preserved moving it somewhere to invisible coordinates on a start.

    Just guessing. A screenshot may help to suggest further.

    --
    Alex Shevchenko
    Sr Development Manager
    Although I work for OpenText, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.

  • Its the Desktop client.

    Screenshot is not possible -  a desktop client without the menu bar would be visible.

    Also in Fullscreen I dont see a menu bar somewhere.

    What would be the registry key where the menu position is stored?

    I found Computer\HKEY_CURRENT_USER\SOFTWARE\Serena\Dimensions\14.5.0\PC Client\Menus 

    There (Default) is set to (value not set)

    Popupitem and Pulldownitem are filled with a lot of numbers (i think these are the menu entries of the item menus)

  • More specifically the menu position, docking/floating states are stored at

    Computer\HKEY_CURRENT_USER\SOFTWARE\Serena\Dimensions\14.4.0\PC Client\Workspace\DockingManager-1

    and

    Computer\HKEY_CURRENT_USER\SOFTWARE\Serena\Dimensions\14.4.0\PC Client\Workspace\Pane-593980

    You'd need to rename both to get menu back in its original place. If we are on the right track, of course.

    --
    Alex Shevchenko
    Sr Development Manager
    Although I work for OpenText, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.

  • Verified Answer

    Computer\HKEY_CURRENT_USER\SOFTWARE\Serena\Dimensions\14.4.0\PC Client\Workspace\Pane-593980

    In this section I have changed the value "IsFloating" from 1 to 0.

    This solved the problem.

    Thank you!!

  • Verified Answer

    Great to hear, Andreas. Happy to help.

    --
    Alex Shevchenko
    Sr Development Manager
    Although I work for OpenText, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.