Home page is not loading after login to the application while recording in Tru Client Protocol

Hi

I am having issue while recording the web application While recording in Tru Client Protocol. Home page is not loading after login to the application. 

Same issue i faced in my previous project i connected with OT team they have resolved that issue by adding one command in Tru Client text file under load Runner installed folder. But, i am not remembering what to add and where to add exactly. Can any one help me with this.