Hello Everyone,

This Particular user when trying to open workbench app is getting below error. Tried restarting machine, deleting browser cookies and cache , clearing java cache but the error persists. Not sure what caused this. Have never com across this one so any guidance will be helpful please.

Error building Screen Manager: 
An internal error has occurred. Please contact Project and Portfolio Management support if the problem persists. (KNTA-10023)
class com.kintana.core.gui.CLApplet (in unnamed module @0x55040f2f) cannot access class com.sun.java.swing.plaf.windows.WindowsLookAndFeel (in module java.desktop) because module java.desktop does not export com.sun.java.swing.plaf.windows to unnamed module @0x55040f2f
java.lang.IllegalAccessError: class com.kintana.core.gui.CLApplet (in unnamed module @0x55040f2f) cannot access class com.sun.java.swing.plaf.windows.WindowsLookAndFeel (in module java.desktop) because module java.desktop does not export com.sun.java.swing.plaf.windows to unnamed module @0x55040f2f
  at com.kintana.core.gui.CLApplet.lookMenu(CLApplet.java:141)
  at com.kintana.core.gui.CLScreenManagerFrame.createMenus(CLScreenManagerFrame.java:322)
  at com.kintana.core.gui.CLScreenManagerFrame.<init>(CLScreenManagerFrame.java:603)
  at com.kintana.core.client.LogonManager.buildScreenManager(LogonManager.java:149)
  at com.kintana.core.gui.LogonApplet$LALogonResultsListener.handleLogonResult(LogonApplet.java:1066)
  at com.kintana.core.client.LogonManager.logon(LogonManager.java:109)
  at com.kintana.core.gui.LogonApplet$LogonListener$1.run(LogonApplet.java:1005)
.  Please contact Project and Portfolio Management Technical Support for assistance. (KNTA-10041)

Regards,

Madhu