Remove an entity mapping for Agile Integration with PPM

Hi,

I was reading the PPM integration with ServiceNow and noticed the Remove an entity mapping section and the special command ksc_unlink_agile.

My question, can this special command be used for any agile connection (ALM Octane, Jira,....) or is it only for Service Now?

It would be ideal to have that available for all Agile connection types.

We currently has to use the manual way of removing the agile like between PPM and Octane when required.

Regards,

Alfred Puth

iOCO: Senior PPM Consultant

  • Verified Answer

    +1  

    Hi Alfred,

    ksc_unlink_agile can be used to remove an agile entity / PPM Request integration with any agile SDK connector that supports Request Integration, including Octane. 

    Actually, besides ServiceNow connector, the help pages for Jira and Azure DevOps connectors already mention usage of ksc_unlink_agile - looks like only Octane page doesn't include it - and that's a mistake. We'll get the Octane integration page updated.

    Thanks for bringing that to our attention!