• upgrade path to 24.2 (3) starting from 2023

    Hi All. I need to upgrade PPM, from 2023 to latest version, now 24.2. From the upgrade guide, it seems that the step 2023 -> 24.1 is not needed and it is possible to upgrade direct from 2023 to 24.2 My questions: do I have well understood…
  • Error after upgrade PPM 23.4

    Hello, I have some errors on executing the kStart.sh after finish the upgrade to PPM 23.4. We were running PPM 2023.0.0 with Oracle on-premises, and during the upgrade we had no error, but when running kStart, these errors prevented the application…
  • Upgrade to 2024.1 Issues

    Has anyone upgraded successfully to 2024.1? We have run into problems. Upgrade runs. PPM starts and we can sign in. However we get an unknown error immediately and no Menu bar. We have a case open and they sent us a new menu.xml but that didn't work…
  • Error on Save after upgrading to PPM 2023 version.

    Hello Team, We have upgraded our PPM instance from 10.0.4 to PPM 2023 version and are not able to save the request. I am attaching the error log. This is happening for all requests (requests as well as projects) An unknown error has occurred. For…
  • PPM 10.0.4 Issue with Firing rule when field is Display only or Hidden via Status dependency.

    Hello Team, We have a SQL rule which fires on the field upon change and the result is stored in field X. The rule works fine as long as field X is editable/visible. If we make field X display "No" or change the status dependency to hide the field, the…
  • 10.0.4 Edit Workplan issue with Microsoft Edge

    Hello Team, After the upgrade to PPM 10.0.4, We have users who reported that they couldn't edit work plans and getting the error attached in the logs. However, this problem only appears with Microsoft Edge and the edit work plan feature works fine in…
  • FinancialService SOAP WebService Not working after PPM 10.0

    We have been calling PPM FinancialService and used methods updateFinancialSummary to update Financial Summary in PPM in 9.63 version and service works fine. After we upgrade to version 10.0 in our DEV/Test environment, the webservices have been failing…
  • Upgrade 10.0 File-system missing Kintana nodes

    Hello Team, We are upgrading from 9.6x version to 10. We followed the Best Practices to upgrade Standard upgrade procedures Before the upgrade, run sh upgrade.sh -v to validate your database. Before the upgrade, for each node, upgrade your…
  • DB Upgrade failed from PPM 9.6x to 10.0 - Failed to revert base currency, you need to manually set the base currency to the previous one, so that you can safely reupgrade.

    Hi Team, Our Filesystem was upgraded just fine however when we are trying to upgrade DB, receiving the error below. There is not much information on the log front on what else to do. COuld you help? [2021-12-27 14:37:48]: Start to upgrade to PPM…
  • staffing profile and work plan not available after PPM upgrade 9.2 -> 9.3.0003

    Hi All. I have to upgrade PPM from 9.22 to 9.66. Now I'm in 9.32.0003 Now any staffing profile + any work plan are NOT available for all users, including the PPM admin user. Also the creation of new item is NOT allowed. Please see the "empty screen…
  • cumulative whats news from 9.2 to 9.6

    Hi All, is there a presentation showing all the news/progress of PPM, from 9.2 to 9.6? This will help a PPM upgrade, saving the PPM instance. Best Regards, Silvio
  • Upgrading to 9.61 - copying PPM folder to other nodes

    Since the file system structure has changed in 9.61, is copying the PPM folder, renaming PPM/server/<server name> and deleting work & temp folders still supported? It's easier for me to run a script that copies the folder to other nodes instead of upgrading…
  • Is ppm 9.5 compatible with oracle 11.2.0.2.0

    I am trying to run an upgrade for PPM from the version 9.3 to 9.4x to 9.5x for a client. I was going through the system requirements https://admhelp.microfocus.com/ppm/en/9.42/Help/Content/SA/SysReqs/101400_SysReqs_ServerSide.htm However I didn't understand…
  • PPM Support Tip: After upgrade - In PPM 9.3x reports search and create report pages doesn't work

    After upgrade - In PPM 9.3x reports search and create report pages doesn't work In PPM when you try to open these pages you see GUID error message. In the server.log file there are errors like: Caused by: org.apache.jasper.JasperException: Unable to compile…
  • PPM Support Tip: Table component size changed after upgrading to PPM 9.3x

    Table component size changed after upgrading to PPM 9.3x Example: In workbench the width is now shown 1 or 2 instead of the default 3. As it is a Table component, you cannot change the size, it should be 3 as default. To fix it - Even if the request type…
  • cygwin upgrade needed in PPM upgrade ?

    Hi All. I need to upgrade PPM in windows, from 9.1.3 to 9.1.3. So I need to install a new 64bit java, but what about existing 32bit cygwin ? Due at Customer complexity, I wish avoid the cygwin remove/install, including the ssh configuration. I'm aware…
  • PPM upgrade 9.12 - 9.31

    We are migrating PPM from 9.12 to 9.31. We are proceeding by step and the first one concerns migration from 9.12 to 9.20. We copied production instance with a license of fixed number of users. Then we asked HP a new license for development purpose for…
  • Upgrade Question

    Hello All, I would like to know what is the next version of PPM to upgrade from PPM 9.14.0008 (which version will be having less issues). Please let me know. Thanks,
  • PPM Support Tip: PPM9.30 Upgrade considerations

    1. To upgrade to PPM Center version 9.30, you must have PPM Center version 9.20 (with or without service packs) installed. 2. Since JBoss 4.05 is in its end of life (now we use Tomcat 7.0.42) so APP_SERVER_* parameters will no longer be required, they…
  • Upgrade files PPM from 9.14 to 9.30

    Hello, We are on PPM 9.14 (without patches) and would like to upgrade to 9.30. It is from my understanding that first, we need to upgrade to 9.20. Could you please provide a link to the necessary upgrade files, as I have had no luck trying to find out…
  • Upgrade from PPM 9.12 to latest version (currently PPM 9.31)

    Hello, I'm running PPM 9.12 and I need to upgrade to latest version, which currently is 9.31 As far as I know, Documentum is not used, I can see attachment files on PPM filesystem folders. 1) Is this upgrade path supported? 9.12 -> 9.20 -> 9.30 -> 9.31…
  • Upgrade PPM 9.14.0008 to PPM 9.30

    Hello, I am planning to upgrade PPM from 9.14.0008 to PPM 9.30, but I'm not sure if I need to upgrade first to PPM 9.22 before running the upgrade to PPM 9.30 or if I can upgrade to 9.30 directly from the version 9.14.0008 Thanks for your help Marta …
  • RE: Upgrade

    Hello Anjaiah, To make the upgrade to latest PPM version, you will need to make the upgrade to PPM 9.10 , then to 9.20 and for the last the upgrade to 9.30 I will attach all the guides necessary for make this upgrade from your version to PPM 9.30 - hp_man_PPM9…
  • Truncated PPM Notification after PPM 9.22 Upgrade

    We just upgraded from PPM 9.14 to PPM 9.22. We had few users received incomplete notification from PPM demand workflow. The notification worked fine in PPM9.14, with standard HTML and PPM tokens. After 9.22 upgrade, some users received truncated email…
  • Upgrading PPM Application server

    Hi, We have our PPM installed on Windows 2003 server and would be upgrading the Application server to Windows 2008. Will this cuse any issues to PPM installed version on win 2003. I am not sure if we need to re-install or the same works even after upgraing…