Created On:  06 October 2011


Why is the following error reported when I try to activate an Execution Server running in Service mode, after upgrading to SilkCentral Test Manager 2011?

"No Execution Server running or the server host is not accessible. Please contact Microfocus Support"


This issue affects SilkCentral Test Manager 2011 and does not occur when the Execution Server runs in Process mode. The cause of the issue has been traced to a defect in the Windows Execution Server Installer available from the 'Help > Tools' view. To resolve this problem you will need to download and install SCTM1100_Hotfix_09; which you can be found attached to this article. Please see the Readme.txt file for the installation instructions.

Once the executable has been replaced; uninstall the affected Execution Server; and reinstall using the new version of the Installer now available in the 'Help > Tools' dialog of SilkCentral 2011.
Incidents #2536690, #2540245