Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
Why do I see the message , "unexpected exception java.lang.OutOfMemoryError: Java heap space" in FrontEnd Server log and how do I resolve this?
ANSWER
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This error occurs when the Java heap size of the FrontEnd Server is
not large enough to service requests.
To resolve this error increase the Java heap size of the FrontEnd
Server, set in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Apache Software Foundation\Procrun 2.0\SCCFrontendServer\Parameters\Java\JvmMx
The value of the Java heap size should not exceed the available
physical RAM on the FrontEnd Server machine and enough memory
should be left available for other necessary processes. For
example, if 2GB of RAM is available then it may be possible to
increase the Java heap size to a value of 1.5GB (1536 bytes in the
registry setting).
Restart the FrontEnd Server service for this change to take
affect.