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How to fix SilkTest Workbench tool Error "Failed to connect Open Agent" and "License check failed"?

Hi, 

Silk Test Sever Machine:

Silk Test Open Agent process is running in the background. But, Silk Test Workbench tool cannot be opened and shows below error on silk test server PC. 

Silk Test Client Machine: 

Silk Test Open Agent process not running in client PC, and shows below error "License check failed"

Can anyone help to fix the above errors?

Regards,

Ambika 

  • Hi  

    This would likely need a more details analysis and review of the logs to determine why Workbench was unable to connect to the Open Agent.

    Did you have a firewall enabled?

    If you close the Open Agent and launch Workbench (which should attempt to start the Open Agent) does it connect successfully then?

    Regards
    Robert