Created On:  24 October 2012

Problem:

The StarTeam Server fails to start with the following error:

00000004  2012-10-12 20:46:27  Exception handled at CStDbConnectionManager::CreateDbConnection(): Available: 0, Reserved: 0, Max connections: -1
 : Class = CDBException, Code = 4294967295(0xffffffff)
 Msg = Data source name not found and no default driver specified
 
  [ODBC Error] = State:IM002,Native:0,Origin:[Microsoft][ODBC Driver Manager]
 
00000001  2012-10-12 20:46:27  Available DB connection list empty. Available: 0, Reserved: 0, MaxConn: -1
00000001  2012-10-12 20:46:27  Initial DB connection pool. Available: 0, Reserved: 0
00000001  2012-10-12 20:46:27  Available DB connection list empty. Available: 0, Reserved: 0, MaxConn: -1

Resolution:

This error can occur when the Star Team server is being started as a Windows service. The error is caused if the ODBC connection is using a "User" DSN.

This can be resolved by simply removing the user DSN and creating a system DSN with the same name.

Once the new system DSN has been created the StarTeam server should start up (as a Windows Service) without any issues.
Incident #2596213