Problem:

I installed the StarTeam Universal Client, but when I start it up why does it appear to ?lock? when attempting to connect to a server or when prompting for a password?

Resolution:

• Product Name: StarTeam
• Product Version: 2005 / 2005 r2 / 2006
• Product Component: Client
• Platform/OS Version: Linux

Question:

I installed the StarTeam Universal Client, but when I start it up why does it appear to ?lock? when attempting to connect to a server or when prompting for a password?

Answer:

This would indicate that your Java environment is not setup correctly. To resolve this run the ST client using a terminal window and you should see Java related errors stating that it cannot open ?frame?.This implies the incorrect version of Java. Borland recommends Sun"s Java version JRE 6 (jre-6-linux-i586.bin) from http://java.sun.com/javase/downloads/index.jsp

You can convert the .bin file to an executable by issuing the following: chmod a x jre-6-linux-i586.bin. Once you do this you can then execute the .bin file using: .\jre-6-linux-i586.bin

You may also need to setup the correct PATH variable. Type Java -Version and if it does not refer to Sun Java (i.e. it gives something like:

"Java version ?1.4.2? gij (GNU libgcj) version 4.1.1 20061011 (RedHat 4.1.1-30)"

This indicates that you need to set the PATH environment variable by entering the following two lines:

PATH=:/opt/jre1.6.0/bin:$PATH

Export PATH

You should now enter Java -Version again which should identify that Sun Java 1.6.0 has been installed. Re-run the StarTeam setup file .\setup via terminal window.

If the installer finds a Java version that is incorrect (i.e. not Sun) for example, if it returns "/usr/bin/java" select "no" and enter the correct path of Sun Java (in this example /opt/jre1.6.0\). Note the "\" should be included at the end of this path.

Author: Andrew Thompson