Problem:

Why do I get the error: "Windows error 3 occured during loading the Java VM" when launching the StarTeam Uninstaller?

Resolution:

• Product Name: StarTeam
• Product Version: 2005 R2
• Product Component: Cross-Platform Client
• Platform/OS Version: Windows / All

This is normally caused by the Java version that the uninstaller is using. If you are using Java 1.5 or later you will likely get this issue as the uninstaller looks for Java 1.4 If you do not have an installation of Java VM 1.4 please install it at first and invoke uninstaller from command line thus forcing it to use 1.4 rather than 1.5.

The command would look as follows:

C:\Program Files\Borland\StarTeam Cross-Platform Client 2005 R2\UninstallerData>Uninstall.exe LAX_VM "C:\Program Files\Java\j2re1.4.2_12\bin\java.exe"

More information can be found here:

http://support.installshield.com/kb/view.asp?articleid=Q000396

Author: T.Tsuchiya