Problem:

When StarTeam CPC is started, no window appears.

Resolution:

• Product Name: StarTeam
• Product Version: 2006, 2006 R2, 2008
• Product Component: CPC
• Platform/OS Version: Windows XP

Description:
A user tries to start StarTeam CPC and after the splash screen, the main window never appears, but Task Manager shows the CPC running.

Answer/Solution:
One thing that Support has seen with this problem is that the Window size for the CPC has been reduced so much that it is basically hidden on the screen. Or perhaps the window has been moved off-screen. This might happen in a two monitor environment when it is taken back to one monitor.

To correct this, access C:\Documents and Settings\{username}\Application Data\Borland\StarTeam and locate starteam-client-options.xml. Delete this file. Now, starting StarTeam CPC should work correctly.

The user will need to go back into Personal Options and make any necessary changes that were there before.