Created On:  21 July 2010

Problem:

When trying to share an item (CR, File etc..) on the same server, what causes the error: 'Internal application error - Items can only be shared within the same server'?

Resolution:

This issue is caused by the StarTeam Cross-Platform Client incorrectly formatting the direct link to the item. This issue has since been fixed in StarTeam Cross-Platform Client 2009 Patch 8 (Build 11.0.0.59).  This patch can be download from the Micro Focus Supportline site
Incident #2440368