Problem:

Borland License Server backup fails to start and will not connect to the main server correctly.

Resolution:

• Product Name: Borland License Server
• Product Version: 2008
• Product Component: License
• Platform/OS Version: All supported OS

Description:

The Belise backup server will not start. I get a log file similar to the following:

2008-04-02 21:09:08,020 [main:info] Borland License Server v4.03 - Copyright (C) 2002-2005 Borland Software
2008-04-02 21:09:08,020 [main:info]
2008-04-02 21:09:08,020 [main:info] --------------------------------------------------
2008-04-02 21:09:08,020 [main:info] admin port = 20316
2008-04-02 21:09:08,020 [main:info] homeDir = D:\Borland\BLS4
2008-04-02 21:09:08,020 [main:info] configDir = D:\Borland\BLS4\conf
2008-04-02 21:09:08,020 [main:info] logsDir = D:\Borland\BLS4\logs
2008-04-02 21:09:08,020 [main:info] --------------------------------------------------
2008-04-02 21:09:08,224 [main:info]
2008-04-02 21:09:08,224 [main:info] Accepting requests from IP address or range: *.*.*.*
2008-04-02 21:09:08,239 [main:info]
2008-04-02 21:09:08,239 [main:info] Listening on port: 4467
2008-04-02 21:09:08,239 [main:info]
2008-04-02 21:09:08,239 [main:info] WARNING: Report logging is disabled.
2008-04-02 21:09:08,239 [main:info] To enable, set "reportLogsEnabled" property to "true" in "belise.properties" file and restart Borland License Server.
2008-04-02 21:09:08,239 [main:info]
2008-04-02 21:09:08,255 [main:info] License Pool Loaded: [10 concurrent, 0 named] StarTeam 2008 (11004, 2)
2008-04-02 21:09:08,255 [main:info]
2008-04-02 21:09:08,255 [main:info]
2008-04-02 21:09:08,255 [main:info]
2008-04-02 21:09:08,286 [main:info]
2008-04-02 21:09:08,286 [main:info] Waiting for backup to connect...

When the BLS service is started on APPD1, it gives the following message.
2008-03-26 21:06:16,047 [main:info] Borland License Server v4.03 - Copyright (C) 2002-2005 Borland Software
2008-03-26 21:06:16,062 [main:info]
2008-03-26 21:06:16,062 [main:info] --------------------------------------------------
2008-03-26 21:06:16,062 [main:info] admin port = 20316
2008-03-26 21:06:16,062 [main:info] homeDir = D:\Borland\BLS4
2008-03-26 21:06:16,062 [main:info] configDir = D:\Borland\BLS4\conf
2008-03-26 21:06:16,062 [main:info] logsDir = D:\Borland\BLS4\logs
2008-03-26 21:06:16,062 [main:info] --------------------------------------------------
2008-03-26 21:06:16,235 [main:info] BSlipManager initialization failed, program aborted
2008-03-26 21:06:16,235 [main:info] Configuration file server_30965.slip does not match the server
Hosting was performed incorrectly, or the configuration file belongs to another server.
The file lock (rkv-bst-appd2) does not match the server lock (rkv-bst-appd1).
2008-03-26 21:06:16,250 [main:info] Shutting down...
2008-03-26 21:06:16,250 [main:info] Stopped.

Answer/Solution:

This is happens because the backup server has not been setup correctly, or the main license server was not hosted correctly to have a backup server. Follow the steps below to correct the issue on the backup server. Call Borland Support if your main license server was not setup to host a backup server.

1. Install the license server on both the primary and backup machines (do not start them yet).

2. On the backup machine, locate the $BLS$\conf\belise.properties, and open it in an editor. You need to set/define the following properties (these properties are CASE SENSITIVE):

isBackupServer = true
masterHost = [primary server host name]
masterPort = 4467

3. Save the server_xxxxx.slip in the master $BLS$\conf directory. Do not save this file in the backup server.

4. Start the primary server using the Service.

5. The backup now must be started manually within 5 minutes of starting the master.

If the problem persists, please contact Borland Support

Author: Daniel Rice and Scott Moore