Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
Alternate form layout is lost when connection to server is lost.
Description:
When the connection to the server is lost in the cross platform
client, any custom forms and layouts that the user was accessing
are not reloaded once the connection to the server is
re-established.
Answer/Solution:
This is a known issue and is being addressed in a defect change
request for StarTeam. Please contact Technical Support and request
inclusion on the CR. Please note this KB article and include it in
the support case.