Verified Answers


If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more

  • State Verified Answer
  • Replies replies
    4
  • Subscribers subscribers
    13
  • Views views
    911
  • Users 0 members are here
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Device Lab - x out of x devices in use

Howard-1

Device Lab - x out of x devices in use

We originally had Professional and 8 licenses so we would see x out of 8 devices in use shown towards the top left of the Device Lab screen.  This was a quick view of how many devices we had in use out of the 8 licenses we had available.

We then upgraded to Enterprise recently and also had to reinstall UFT Mobile onto a fresh Windows  install.  I am not sure which or when but the message "x out of x devices in use" no longer appears on the screen.

Was that a feature of Professional and now that we have Enterprise edition, maybe due to multi work space option, etc., UFT Mobile Enterprise no longer show us the "x out of x devices in use"  on the screen?

How can I tell now how many devices I have in use quickly?


See attached for a view from our Professional screen showing what I mean before and now after

Before

UFT Mobile Devices In Use.png

 

After

UFT Mobile Devices In Use2.png

  • Verified Answer

    0

    Hi Howard,

    Thank you for reaching out on this issue.

    It seems like its a defect , and we would like to further investigate it and provide a fix.

    Can you please open a support case on this issue and send me its number ?

    Regards,

    Erez.

  • 0 in reply to 

    Hello, 

    Just to concur on the issue, we also have the same on our 3.4 patch 2 servers with enterprise licence.

    regards

  • 0 in reply to 

    I opened a ticket under 3.4 sp2 however we use Orasi as our initial support contact so I do not get a Micro Focus support ticket number....however I will ask them for it once they raise it up.

    I was kind of hoping for 3.5 to come out and I would check there before I opened the ticket but it seems 3.5 is still not out

    Howard

  • 0 in reply to 

    Hi Howard,

    I verified with our pre-release version of UFTM 3.5 and I see the same behavior so please feel free to open the ticket as Erez suggested.

     

    Thanks!

    Lulu Rolfe

    CFRD Team

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.