Verified Answers


If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more

  • State Not Answered
  • Replies replies
    3
  • Subscribers subscribers
    25
  • Views views
    359
  • Users 0 members are here
Related
Options

[UFT One with built-in UFT Developer 24.2, IntelliJ IDEA Community Edition 2022.3.1] - Object Identification Center [Selenium] keeps loading when trying to identify objects in the Temenos T24 user panel

Bartosz Lagoda

Environment:

T24 Temenos Browser Web 

Description:

When I run Object Identification Center [Selenium] to identify objects in the user panel, OIC keeps loading and then after a few minutes I get an error that the browser has been disabled. 

Important note: The user panel has frames that must be accessed to use subsequent options for a given frame.

Steps to reproduction:

1. Run IntelliJ with a UFT project
2. Expand the top menu "UFT Developer" and go to the "Selenium" section, then select "Object Identification Center [Selenium]"
3. Select Chrome browser
4. Go to the page where the Model Bank T24 server is located
5. Start recognizing items

Current behavior [ Object Identification Center [Selenium] ]:



OIC keeps loading and then after a few minutes it informs you that there is no connection to the browser. 

Current behavior [ Object Identification Center ]:

When I run the OIC main option, only the entire page is recognized.

Expected behavior:

After starting the IOC for a given page, which is the panel of a logged-in user to Temenos T24 Browser Web, the IOC should recognize the elements on it. I kindly ask for help in solving this problem.

  • 0  

    Hello Bartosz,

    It appears that the regular spy tool is not detecting web elements, which might indicate an issue with the Chrome extension.

    Could you please check the extension tab to see if the UFT Chrome extension is enabled? If it's enabled, try disabling it and then re-enabling it, followed by restarting the browser.

    Corneliu,

  • 0 in reply to   

    Hello Cornelieu,

    I tried to re-enabling extension in my Chrome browser but problem still exists. Is it possible that I did not download all the necessary Add-ins during UFT Developer installation?

    BR,

    Bartosz Łagoda

  • 0   in reply to 

    if you install UFT Developer you should have the Web Addin. can you try to manually install the extension? go to extension delete the OpenText UFT Agent, enable developer mode and Load unpack from this path C:\Program Files (x86)\OpenText\UFT Developer\Installations\Chrome\v3\Extension, or adapt it according to UFT One path.

    If still not working and with regular OIC you see StdWin objects instead of Web Objects please create a case and we will investigate further.

    Corneliu,

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.