Support, Professional Services and Education


Speed up testing with AI and Upgrade to UFT One 2021

Keeping your organization’s software current is vital. With evolving customer expectations, increased cyber security attacks and technology advancements, an effective upgrade strategy is essential to underpin an organization’s IT infrastructure and deliver a 24/7/365 environment.

With the release of UFT One 2021, now is the perfect time to stay—or get—current. You can even upgrade for free with an active support contract.

UFT One continues to lead the way in AI-powered functional test automation with:

  • Improved AI performance and efficiencies.
  • UI Automation Pro and PDF add-ins.
  • Web, SAP, and API testing enhancements.
  • Faster results with enhanced parallel testing.
  • Expanded integrations with the DevOps ecosystem. 

Visit our unique UFT One 2021 upgrade page for everything you need to start your upgrade journey or reach out to our teams of experts outlined hereunder. We are here to help!


Master your upgrade with the right Support
Maybe you’re handling the upgrade on your own but want a little help. Contact our Customer Support team by chat, phone, or service requests. You can also access the UFT One documentation, support forums, patch downloads, and more.

Need some reinforcements? Our Micro Focus Premium Support plan enhances your Micro Focus Business Support with ongoing problem resolution, technical guidance, and strategic support—all from a team of named and dedicated software experts and account managers.

Or if you just need some short-term support, Micro Focus Flexible Credits give you access to upgrade resources, on-site troubleshooting, assessments, and even e-learning.

Contact our Support Representatives to find out how we can support you.

Professional Services

Leave the upgrades to Professional Services
We know you want the latest product innovations but might not want to spend time on upgrades. A software upgrade is not only an opportunity to benefit from the latest product innovation, but it´s also a chance to evaluate your long-term strategy for operating the solution either on-premises or cloud.

Our Micro Focus Professional Services UFT One experts apply proven migration methodology, accelerators, and best practices for seamless upgrades.

The Professional Services Content Manager upgrade program covers the following:

  • Discovery workshops to evaluate upgrade options
  • Assess your environment in advance of the upgrade to ensure there are no obstacles
  • Understand and define the scope and benefits of your upgrade to UFT One 2021  
  • Validate architecture, configuration, and integrations
  • Deliver on-premises upgrades or cloud migration for you
  • Knowledge transfer, production cut-over, and post-production support 

The post upgrade Professional Services team can also help manage the long-term maintenance of your environment.

Let us help you with your UFT One upgrade. Contact us for a free UFT One upgrade discovery and assessment session with our Professional Services solution consultants.


Micro Focus Education services help you to drive real value from your software investments and IT solutions. Providing your workforce with access to continuous learning opportunities lets them stay current, be productive, and provide greater business value. How your workforce learns is unique to the individual. Contact us here to learn more.

Click here for more information on how to upgrade to the latest version of UFT One.

Comment List