In CM 23.4.1 TR5 links and attachments are embedded in the message body, they are not separate attachments

Hi, I am testing CM 23.4.1 and O365 Integration, and maybe I am doing something wrong, but In CM 23.4.1 TR5 links and attachments are embedded in the message body, they are not separate attachments, when user wants to send the document from TRIM via email. So, electronic document is embedded, tr5 link embedded etc. 

In CM 9.4.4. when user do right click on the CM Document number and chose: Send to EMAIL, the tr5 link and electronic document are as separate attachments, not embedded.

The option seems to be greyed out to change it

How can we fix this?

Thanks

  • Embedded TR5 TRIM reference links issue