Hi Katrina,

Afraid there is nothing out of the box that can do this.

If you have developers internally that are able to connect to Exchange via the Microsoft API then it's possible to code something up that would connect, extract the emails, and then save the emails to CM either via the .NET SDK or via the CM ServiceAPI (which would create any needed containers, and upload the electronic items).

Would need to make sure though that you'd cover off on any additional business rules like what folders the emails should go into, auto-creating parts for 300 contained items, setting security, and any other business rules you may have.

The closest you may get with 'out of the box' is using Linked folders using the CM Outlook integration. This would then allow you to open up the mailbox in Outlook, and then bulk save / process the emails through normal outlook but wouldn't auto-create folders.

-Scotty

Hi Scotty

 We did think of using the Linked folders using the CM Outlook integration. But majority of people are no longer using the version Outlook where you can have CM Outlook integration. So that is not option for us.

Regards

Katrina

Hi Katrina,

The next closest thing may be a Document Queue that is set up to auto-save items saved from a folder on the desktop.

Can then drag and drop emails in bulk from the new outlook to that desktop folder, which CM can then bulk process

The person would just need to keep CM open to 'Auto Process' from the Desktop Folder into the nominated CM Container

-Scotty