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Support Notification: Upcoming change in support status

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OpenText would like to remind you of the upcoming change in Support Status from the "Current Maintenance" period to the "Sustaining Maintenance" period for one or more of the following products in your profile.

OpenText provides both engineering support and technical support for versions in the Current Maintenance period. If you wish to receive these services for a product release that has entered Sustaining Maintenance, you may subscribe to the OpenText Extended Support program for an additional fee. Learn more about Extended Support.

If you are already on a current version, you can ignore this notification; if not, we encourage you to begin planning your transition to a fully supported version of the product to leverage the latest features and functionality, platform certifications, and security enhancements.

OpenText provides resources for select products on the Version Upgrade Hub to assist with your upgrade. For advice on updating your version contact Customer Support or leverage your Flexible Credits.

Product Name

Important and useful information

Current Maintenance End Date

Successor or Latest Version / Major

 Content Manager 23.3

 

31 Aug 2024


Content Manager 24.2

Content Manager 10.1

 

31 Oct 2024

Beginning with 23.4, customers may purchase Extended Support to receive critical fixes for up to 2 years when a version enters Sustaining Maintenance.
Critical fixes for Content Manager 23.3, 10.x and earlier versions will not be available under the Extended Support program.

Support Status dates are published on the Product Support Lifecycle table and are based on the general availability date for these product releases.

If you are unsure of your OpenText Representative or OpenText Business Partner contact or your support contract name, you can use chat functionality as well as inbound telephone numbers on the Support page.

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