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Knowledge Document: Send to Mail >Metadata > 'Add to message body as text' option grey out

Caroline Oest
 
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When using the Send to Mail function, users are unable to tick the 'Add to message body as text' option, resulting in the Medata being displayed within the attached .TXT file instead

Environment

Content Manager 23.3, 23.4.


Situation

Users are unable to select the 'Add to message body as text' option since upgrading to CM 23.3. 
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