While planning ahead, business continues to run—as do applications and datastores. When key software falls behind, critical issues affecting performance and security remain priorities that cannot be left unaddressed.

OpenText Extended Support helps organizations plan for the future at their own pace and in their own way. With Extended Support, companies can continue to receive expert-level technical support and maintain an escalation path to R&D for critical issues for an additional two years past Current Maintenance. This extra level of coverage helps organizations focus on the priorities of business with confidence in their applications and the information they control

Stay efficient

It is essential that IT departments and enterprise systems keep business and customer systems running and performing at the levels users expect. Only through Extended Support can organizations report and receive fixes for P1 critical issues on product versions in Sustaining Maintenance. 

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