Listening closely and dialoguing with our customer has always been key in our efforts to help them make the best out of our products. This also applies to improving learning and enablement resources for both existing practitioners looking to upskill as well as developers just starting out.
The rapidly changing technology landscape makes it challenging to keep employees up-to-date with the latest technologies and to have them learn the latest tech skills. Not all organizations have the luxury to invest in live training events for their employees. Smaller companies need product knowledge training that is short, to the point, and immediately applicable as their technical experts need to stay focused on mission-critical technical work. Half of businesses do not have skill development strategies in place, according to a recent global workforce study carried out by IBM.
Therefore, we are happy to announce that Micro Focus Customer Care is kicking off a series of in-depth product sharing sessions –the “Technical Insight Series” starting from October 2021. It will be a weekly sharing/update session that will run continuously every Wednesday, beginning October 6, 2021, with different product topics focusing on specific Micro Focus technology.
These sessions will give the inner workings of the products, the latest best practices, and Micro Focus technology trends. You’ll connect and collaborate with Micro Focus experts and our broad base of customers who share your objectives. Sessions will all be technical in nature and range from introductory to advanced. Check out the agenda here. You can select and join as many sessions as you want based on your interest as it is free! See also “Why is Software Education so Important?“ and learn how Software Education is related to overall brand loyalty.
Here is a snapshot of the topics that will be covered in our first sessions:
- File Dynamics, File Reporter & File Management
- REST and SCIM driver for Identity Manager
- What's New in Filr 4.3
- Data Access Governance and File Governance Suite
- Disaster Recovery for eDirectory
…and much more. Please leave a comment below this article to provide us with details of the topic you would like to discuss. These sessions are for your benefit—so we want to hear your ideas too!
All questions raised during the event are answered by our experts either during the session or afterward via a forum post in the online Community. Of course, here you will also find all session recordings that you can watch anytime. The link to the corresponding community page will be available here beginning of October.
So, why wait! Register now and gain advanced product knowledge that will a drive better outcome for our customers, partners, return on investment, days to resolution, and overall experience in using our products.
Have technical questions about Information Management products? We have discussion forums for every IM&G product.
Do you have an Idea or Product Enhancement Request about IM&G products? Submit it in Idea Exchange.
We’d love to hear your thoughts on this blog. Comment below.
The Micro Focus IM&G team
Know your data | empower your people | drive your future