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Integrating data backup and restore technologies with OpenText™︎ Documentum™︎ content management

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OpenText™ Documentum™ content management  is a very popular distributed, cloud-native enterprise content platform. As for all software solutions a secure backup and recovery strategy is key for protecting all digital assets. Regular backups are essential to prevent data loss from human errors, cyberattacks, or hardware malfunctions.

Entities of all scales are wrestling with the sheer amount and variety of content. The task of handling documents, emails, forms, and data generated by processes has become increasingly daunting. The rise in regulations, the introduction of new content types, and evolving work methods can make the task appear insurmountable. However, beyond these hurdles lies the potential to revolutionize entities by deriving value from information and improving governance.

OpenText Documentum offers a comprehensive suite of features that manage content across various file repositories, enterprise applications like SAP, and collaboration tools such as Microsoft® SharePoint®. Its adaptability simplifies custom integrations. With Documentum, entities can ensure that information is structured, conserved, and readily available, all while complying with privacy and security standards.

However, akin to all software, Documentum is vulnerable to human mistakes, cyber threats, or hardware failures, which can result in data loss and interruptions. This underscores the importance of routinely backing up your Documentum System, even if you have data duplication or redundancy measures implemented.

Data replication refers to the process of duplicating data across various servers or storage mediums. This process guarantees that even if one version of the data is lost or damaged, there are alternative copies available. Conversely, redundancy is about creating multiple routes for data access to prevent disruptions due to hardware malfunctions or network connectivity problems.

Although both replication and redundancy contribute to improving data availability, they do not replace the necessity for data backups:

  • Safeguarding Against Human Error: Despite the implementation of replication and redundancy, the risk of human error still poses a substantial challenge to maintaining data integrity. Unintentional deletions, overwrites, or misconfigurations could lead to important documents becoming unreachable or even irretrievably lost. The OpenText™ Data Protector™ backup agent for Documentum acts as a safeguard, allowing you to carry out individual file restorations or parts of your database, or even revert Documentum to a state prior to the error.
  • Protecting Against Cyberattacks and Ransomware: Cyberattacks are growing more complex, and Document Management Systems are frequently targeted due to their capacity to hold confidential data. Threats such as malware, phishing, and ransomware can jeopardize your Documentum setup, rendering data unreachable or even encrypted until a ransom is met. In these scenarios, Data Protector backups serve as a crucial safety measure, enabling you to revert Documentum to an uncorrupted state and lessen the repercussions of the attack. Watch video 'Data Protector Protection Against Ransomware'.
  • Enabling Testing and Development: Backups are not just vital for recovering from disasters, but they also have a significant role in testing and development. When you are introducing new features or modifications to your Documentum System, a backup copy can be used for functionality testing without impacting your live system. This approach facilitates comprehensive testing, guaranteeing that the new alterations are reliable and do not lead to errors or loss of data.
  • Complying with Regulations and Data Governance: In industries where regulations are strict, the importance of data security and adherence to data governance policies cannot be overstated. Data Protector backups offer tangible proof of data integrity and availability, which can be vital during audits and compliance assessments. Regular backups not only show a commitment to responsible data management but also assist businesses in fulfilling regulatory obligations.
  • Minimizing Downtime and Ensuring Business Continuity: Potential data loss or system interruptions from a possible Documentum outage can lead to serious repercussions for businesses. The loss of documents, interruption of workflows, and adverse effects on customer service can greatly affect operational efficiency and profitability. Regularly scheduled backups by Data Protector ensure a swift system restoration in the event of an outage, thereby reducing downtime and preserving business continuity.


Data Backup and Restore for Documentum

Arranging a backup job for OpenText Documentum using Data Protector is quite simple. The procedure is uncomplicated and can be accomplished in a few easy steps. After setting up your backup job, you have the option to either initiate it manually or configure it to operate automatically. Data Protector handles the rest, seamlessly integrating with the Documentum Database to ensure that the repository undergoes regular and secure backups.

Backups from Data Protector encompass all the essential details needed to reinstate a full Documentum system or a single item at the repository level. This implies that if the system is inadvertently deleted or corrupted, you can revert it to a prior state. Additionally, you have the ability to restore individual items. Both the backup and restoration processes can be executed without the need to shut down the server.

Read also "10 Reasons for Backing Up Your Cloud Applications with OpenText Data Protector 24.1"

To sum up, although replication and redundancy provide a degree of protection, backups are the cornerstone of data security for document management systems such as Documentum. Regularly backing up Documentum helps protect your important documents from various risks, including human mistakes, cyber threats, and errors during testing. This proactive strategy aids in preserving data integrity, ensuring regulatory compliance, and reducing downtime, thereby enhancing the security and resilience of your organization's operations.

OpenText Data Protector and OpenText Documentum both are leaders in their categories.

OpenText Documentum

OpenText Documentum content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly regulated organizations.

Read the Omdia report

OpenText Data Protector

Data Protector is an enterprise grade backup and disaster recovery solution for large, complex, and heterogeneous IT environments. Built on a scalable architecture that combines security and analytics, it enables customers to meet their continuity needs reliably and cost-effectively.

Data Protector free trial

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