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Retval 8010, DP 8, and Exchange 2013 integration

MigrationDeletedUser

Our friend RETVAL 8010 is showing up when I try to configure a backup job on DP 8 for Exchange 2013 integration.  Fortunately, right now this is in my test lab, but I'm going to need a solution for Exchange 2013 in a month or so.

 

Is this a known issue (read: an easy fix)?

 

Thanks

Ken

Parents

  • Verified Answer

    0

    According to Microsoft, exception 0xC0000142 (STATUS_DLL_INIT_FAILED) means that initialization of the  dynamic link library failed. It looks like some of dll's linked to e2010_bar are missing or not correctly registered.

     

    1) In Windows 2012 environment .net framework 3.5 is not installed by default,  so please install it manually through ServerManager on all windows 2012 machines and after that try again to configure Exchange  integration. If configuration fails again, proceed with following steps.

     
    2) Start command prompt at client testlabex04 (if possible also try on other machines), execute following commands and send us  output:
        
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -v
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -chkconf
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -getexchversion
     
    3) If you receive error as expected in step 1, try to reinstall Microsoft Visual C 2008 and 2010 runtime (download:  http://support.microsoft.com/kb/2019667) and after that try again commands from previous step, and if they are working, try again  to configure Exchange integration
     
    This case is still an open issue, no clear solution yet
Reply

  • Verified Answer

    0

    According to Microsoft, exception 0xC0000142 (STATUS_DLL_INIT_FAILED) means that initialization of the  dynamic link library failed. It looks like some of dll's linked to e2010_bar are missing or not correctly registered.

     

    1) In Windows 2012 environment .net framework 3.5 is not installed by default,  so please install it manually through ServerManager on all windows 2012 machines and after that try again to configure Exchange  integration. If configuration fails again, proceed with following steps.

     
    2) Start command prompt at client testlabex04 (if possible also try on other machines), execute following commands and send us  output:
        
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -v
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -chkconf
    "C:\Program Files\OmniBack\bin\e2010_bar.exe" -getexchversion
     
    3) If you receive error as expected in step 1, try to reinstall Microsoft Visual C 2008 and 2010 runtime (download:  http://support.microsoft.com/kb/2019667) and after that try again commands from previous step, and if they are working, try again  to configure Exchange integration
     
    This case is still an open issue, no clear solution yet
Children
  • 0 in reply to 

    Bob,

     

    The tests you wanted me to run have returned the following output:

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -v
    HP Data Protector A.08.00: E2010_BAR, internal build 596, built on Monday, May 20, 2013, 4:25 AM

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -chkconf

    [Critical] From: OB2BAR_E2010_BAR@wkfntdexch11.dev.lz.com "MS Exchange 2010 Server"  Time: 11/26/2013 2:01:19 PM

     Configured User svc-d-dataprotector is not a member of MS Exchange built-in group 'Organization Management'.

     

    (which I find interesting because I have a screen shot from my Exchange guy that says this is NOT the case - the account in question IS in fact in the built-in group 'Organization Management')

     

    PS C:\Program Files\OmniBack\bin> e2010_bar.exe -getexchversion

    MS Exchange Server version = v15

     

    Thanks

    Ken

  • 0 in reply to 

    Bob, is there an escalation on this issue?  We're in the same boat, Exchange admins are very worried about having to grant full blown access.  Have you tried incrementally enabling services to see what the baseline threshold is?   Thanks for any input.

  • 0 in reply to 

    Thanx for this Post... It helped me out too... We had an reinstalled Exhchange DAG host what did not have DotNET 3.5 installed... The whole DP config doesn't work anymore then... 

    Thanks again... It put me on the right trail...

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