DP11.01: Object Copy (StoreOnce > StoreOnce) - Replication error: Permission denied

Hello everybody!

After adding a second (replication side) StoreOnce (same as source) I want to copy every new backup (source-side dedup) with automated object copy (post backup) via replication to a second StoreOnce, but it failed with "Replication error: Permission denied."

On MA (gateway / different server) debug_d2d.log:

2023-12-29 13:39:27.146321 (local 14:39) : ERROR : 32256_139797133637440 : 1 : D : CMA : osCltDataPrv_ReadBytesLocked : Ln 3682 : GOTO ReturnStatus = -3207 (OSCLT_ERR_PARTIAL_DATA).
2023-12-29 13:39:27.146364 (local 14:39) : ERROR : 32256_139797133637440 : 1 : D : CMA : osCltData_ReadBytes : Ln 3811 : GOTO ReturnStatus = -3207 (OSCLT_ERR_PARTIAL_DATA).
2023-12-29 13:39:27.147440 (local 14:39) : ERROR : 32256_139797133637440 : 1 : D : CMA : osCltDataPrv_ObjectDataSessionStateMachine : Ln 1685 : GOTO ReturnStatus = -3207 (OSCLT_ERR_PARTIAL_DATA).

 - the debug_d2d.log could be only 10MB, so it's full at 2 am, how can I adjust the size?

 - are those error messages "normal" or is it worth to open a case? (backup to disk session finished always without any error) (debug_d2d.log is everytime "full" on CM and MA)

On StoreOnce I can see that elements (16kb) are added for the copy, but failed with "Taglist" entry on StoreOnce side:

IDB_COPY-D2D03 Replication full 2023|12|29-782 Filesystem Incomplete

Running a backup of e.g. IDB on second StoreOnce with Source-Side Dedup (implicit gateway) and Server-Side Dedup (explicit gateway (MA)) finished without any issues.

So StoreOnce and Store on DP looks fine and are working well.

Can someone explain where the Access Denied error message come from?  (if not I would open a case)

CM: Win2k22 / DP 11.01

MA/IS: SLES15SP5 / DP.11.01

Thank you!

Best regards,

Tobias

  • Maybe you can paste the message as it is seen in the session report!?

    It sounds though like the gateways are perfectly able to access all stores and it is on the StoreOnce level that something is going wrong with authentication between both stores. I know permissions can be set for replication on StoreOnce. I understand you have another replication target which is already functioning fine? Is that correct? If so then you can maybe double check and compare both targets on the StoreOnce level and check whether any permissions are set under the Replication configuration. I never played around with it myself ... just a possible hint.


    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

  • Although the symptoms look different here, I wanted to warn you about this:

    Support Tip: Object copy cannot use a source-side gateway for reading

    I would need to double check and test this with a replication, but maybe you can test with an explicit gateway on the reading side to confirm the problem is still the same?


    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

  • Hi Koen,

    Thanks for your feedback!

    Unfortunately I'm trying to setup my first replication and started with the IDB as fast object to repeat the backup and copy process.

    Failed Session Report:

    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:16
    	Replication session 2024/01/02-466 started.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:16
    	This postbackup session is triggered by 2024/01/02 0320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:17
    	The device "DP_IDB_D2D02_Source_side" is not available for the current operation.
    	The device "DP_IDB_D2D02_gateway" will be used instead.
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	STARTING Media Agent "DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b935 to device DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b936 to device DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b937 to device DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b938 to device DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b939 to device DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93a to device DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93b to device DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:21
    	Loading medium from slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93c to device DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b938
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93a
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b935
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b936
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b937
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b939
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93b
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	Using interface path: \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93c
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:22
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	STARTING Media Agent "DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5de_1a74_b717 to device DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b709 to device DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70a to device DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70b to device DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70c to device DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70d to device DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70e to device DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Loading medium from slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dd_1a74_b70f to device DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:23
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5de_1a74_b717
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:24
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b709
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:24
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70a
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:24
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70b
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:24
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70c
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:24
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70d
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:24
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70e
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:24
    	Using interface path: \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dd_1a74_b70f
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:5 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:4 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DCBFs:3 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:SMBFs:6 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:3 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:7 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:5 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DCBFs:4 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:SMBFs:5 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:6 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:6 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:1 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DCBFs:5 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:SMBFs:1 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:25
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:7 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:4 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:6 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DCBFs:1 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:SMBFs:4 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:2 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:0 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:0 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:ConfigurationFiles "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DCBFs:0 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:SMBFs:0 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:0 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:1 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:3 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DCBFs:2 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:SMBFs:3 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:5 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:2 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:2 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DCBFs:7 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:SMBFs:7 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:26
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:1 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70d from device DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70e from device DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dd_1a74_b70f from device DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5de_1a74_b717 from device DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b709 from device DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70a from device DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70b from device DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:5:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:6:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:25
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:7:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:26
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:0:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:26
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:1:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:26
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:2:7206379370836861818]"
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:26
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:3:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b937 from device DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b938 from device DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93b from device DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b935 from device DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:2:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:3:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93a from device DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:6:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b93c from device DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:0:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b936 from device DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:5:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:7:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]"  Time: 02.01.2024 13:13:27
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:1:7206379370836861818]"
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:28
    	STARTING replication of BAR cellserver.domain.com:DatabaseFiles:3 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:28
    	STARTING replication of BAR cellserver.domain.com:DatabaseLogs:7 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:28
    	STARTING replication of BAR cellserver.domain.com:DCBFs:6 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:28
    	STARTING replication of BAR cellserver.domain.com:SMBFs:2 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:28
    	STARTING replication of BAR cellserver.domain.com:DPSPECs:4 "IDB" from session 2024/01/02-320.
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:28
    	Unloading medium to slot \\storeonce02.domain.com\DP_IDB\065ca9bd_6593c5dc_1a74_b70c from device DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]
    
    [Normal] From: CMA@gateway.domain.com "DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:28
    	COMPLETED Media Agent "DP_IDB_D2D02_gateway [GW 4620:4:7206379370836861818]"
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:28
    	Unloading medium to slot \\storeonce03.domain.com\DP_IDB\065ca9bd_6593fde1_1a74_b939 from device DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]
    
    [Normal] From: BMA@gateway.domain.com "DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]"  Time: 02.01.2024 13:13:28
    	COMPLETED Media Agent "DP_IDB_D2D03_gateway [GW 4620:4:7206379370836861818]"
    
    [Normal] From: MMA@gateway.domain.com "DP_IDB_D2D02_gateway"  Time: 02.01.2024 13:13:31
    	STARTING Media Agent "DP_IDB_D2D02_gateway"
    
    [Critical] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:31
    	Replication error: Permission denied.
    
    [Normal] From: MMA@gateway.domain.com "DP_IDB_D2D02_gateway"  Time: 02.01.2024 13:13:31
    	ABORTED Media Agent "DP_IDB_D2D02_gateway"
    
    [Normal] From: CSM@cellserver.domain.com "IDB_COPY-D2D03"  Time: 02.01.2024 13:13:33
    
    	Replication statistics:
    
    		Session Queuing Time (hours)         0,00
    		----------------------------------------
    		Completed Objects ............       0
    		Failed Objects ...............      41
    		Aborted Objects ..............       0
    		----------------------------------------
    		Objects Total  ...............      41
    		========================================
    		Completed Media Agents .......      15
    		Failed Media Agents ..........       0
    		Aborted Media Agents .........       1
    		----------------------------------------
    		Media Agents Total  ..........      16
    		===========================================
    		Throttled Gateways ...........       0
    		Gateways Total ...............       1
    		========================================
    		Overall Deduplication Ratio ..       -
    		===========================================
    		Mbytes Total .................    0 MB
    		Used Media Total .............       8
    
    
    ============================================================================
                          Session failed!
    ============================================================================

    It looks good from StoreOnce to StoreOnce (partnership and permissions are set).

    Any thoughts about the debug_d2d.log entries?

    Is it possible to debug a specific copy session so I get a bit more information?

    Thank you!

    Best regards,

    Tobias

  • I'll try a backup with explicit gateway and come back.

    I've answered already to your first reply, but have to wait, because it's marked as spam (I guess the session report).

  • One thing that came in mind: client id

    The StoreOnce store has a password and as client id the FQDN of the CS.

    I can add also the MA (gateway server) as DP client id to the StoreOnce store, but where I enter the password of the store on the MA side?

    Or get's the MA the password for the store from the CS and is using the client id of the CS?

  • This clientID is how you authenticate to the device and is configured per store. It is basically unrelated to the gateway used. If the store is accesible for backups then it should work here too.

    OK, let's double check. So in DP you have configured the CS FQDN as ClientID. On the SO side you would see the following:

    • "Client Access Permission Checking" checked in the "StoreOnce Catalyst" Settings tab
    • your ClientID (CS FQDN) in the Clients tab
    • Access checked for this ClientID in the Permissions tab for the store

    Any results from the test with explicit gateways?


    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

  • Hi Koen,

    Sorry for the delay, I have some trouble with my HANA backups, and the case takes a bit longer.

    Tests with explicit gateway failed with the same result.

    [EDIT] debug.log on CS shows now:

    2024-01-26 20:46:55.985 CSM.7484.11708 ["/sm/bsm2/csm.c $Rev$ $Date:: $:":600] A.11.01 b260
    [csm_changeDataAndCatProtAfterCopy] Failing object
    objectName='[3005] cellserver.domain.com:DCBFs:1 "IDB"'
    overId=3E6514D5-064B-4BF7-9E45-95712F43BDCD/40897272
    sessionName='2024/01/25 0542'

    [/EDIT]

    From CS, I can select the stores from SO for both devices. Password is working. (SHA1 is used for this tests)

    From SO, ClientID (CS FQDN) is set as client. And this client has access to the catalyst store.

    Do you have some more ideas?

    Otherwise I would open a case, because I found nothing like that in the support portal.

    Thank you!

    Best Regards,

    Tobias

  • No, I think if the store is selectable in the Store configuration window then the access is indeed working fine. That would confirm the issue is somewhere else. Maybe StoreOnce support needs to take a look into it. As far as I understand this issue, there's nothing else to configure from our side.


    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

  • I'll open a case and share the solution here afterwards.

    Thank you for your help!

  • Suggested Answer

    Thanks for thinking about sharing results here. We do appreciate that.

    I just created a Support Tip to clarify the usage of this "Client ID".

    Support Tip: StoreOnce store access permissions


    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category