Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Suggested Answer
  • Replies replies
    2
  • Answers answer
    1
  • Subscribers subscribers
    12
  • Views views
    372
  • Users 0 members are here
Related
Options

Data Protector 1102 al momento de hacer restore o escanear deja las cintas en estado Blank

Tania Perez

Tengo un sistema de backup centralizado con DAtaprotector versión 11.02 El Cell Manager reside en un servidor con Sistema Operativo Windows server 2022 Standar.
Mi libreria es una HP msl2024 Ultrium 8-fibra. el problema que tengo es para hacer restauraciones...
Al momento de identificar la cinta (en el catalogo aparece correctamente la data) e ingresarla al driver (al realizar la vista preliminar esta contiene información), al monento de hacer el restore esta indica mount request, luego al escanear la cinta nuevamente esta queda en estado Blank y hace imposible realizar el restore.. esto está pasando con todas las cintas..

Necesito con rgencia la información de las cintas.

Ya exporte el catalogo lo vuelvo a importar y el label de la cinta no se observa a pesar de que la cinta está dentro de la librería

Tags:

  • 0  

    Hola Tania

    Please for better understanding in this forum write in English you will get help for more people, looking your question please provide a whole restore session report for to check messages.

    Are you restoring from LTO-8 tape or a previous version? Can you run backup successfully? If you have the issue with all tapes I really guess that it could be a hardware issue so please share restore session and we will look inside.

    Best Regards

  • Suggested Answer

    0  

    I would like to add: the last screen shot is an ejected medium. This one is not exported, but ejected from the library. A restore from that one would indeed result in a mount request!

    Besides that: yes, full reports both of the failing restore and the scan may help us to understand the problem.

    Other recommendations are:

    1. Try to reconfigure (autoconfigure) the library again and

    2. Do a barcode scan before the restore to be sure the slots are not messed up for one or another reason.

    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.