DP24.1 CRS crashes every time we make a change in one of the library drives

Hello,

We have a Windows Server 2022 Cell Manager with DP24.1

Our library is an MSL 3040 with 3 LTO-8 Ultrium Drives.

Every time I make a change in one of the library drives and press 'Apply', CRS service crashes and in the other drives I see the following (in the drive's 'General' tab):

In the server's System log we get the error: "The Data Protector CRS service terminated unexpectedly.  It has done this x time(s)." and when I check the DP services (omnisv -status) CRS and Omnitrig are down.

I have to start the DP services every time I want to make a change in one of the drives.

Any ideas?

Thanks in advance.

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    I gave all the permissions/rights mentioned in the Support Tip explicitly to the account used for CRS (although this account was already in the Local Administrators group as long as in the Domain Administrators group).
    Nothing changed, I get the same message (the one with the "Access denied").

    It's really frustrating!

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