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Data Protector Client GUI (windows) cannot access DP server (on RHEL 8.7) via port 5565 - port in use

Roy Bittinger

We have installed Data Protector on an RHEL 8.7 Linux server

We are using a MS Windows VM as a Windows GUI Client

From the Windows GUI Client, we start the Data Protector GUI and try to connect to our Data Protector server.

The connection fails with an error: 

 connect (2568, "node.domain" -> "10.97.1.1"), 5565) failed 

errno=10061

We've noticed that the Data Protector GUI is attempting to connect to the Data Protector server via port 5565.

On the Data Protector server, port 5565 is in use by systemd

Is there a way to configure the DP GUI client to attempt to connect to the DP server via a different port?

  • 0

    hi,

    You can changed the port with this command:

    omnicc -update_local_port NewInetPort

    you can run on GUI server , but you need t change in all servers.

    regards

  • Suggested Answer

    0  

    It's not stricltly needed, but just to know: is this Windows GUI client belonging to the cell or not? In other words, was it imported into the cell and is it seen as a client in /etc/opt/omni/server/cell/cell_info ?

    The connection is getting refused. Please try to telnet to port 5565 from your Windows client.

    telnet <Cell_Server_IP> 5565

    Allow it some time. After a timeout, you should see Data Protector Inet responding, but it will pobably fail. Try the same on your cell server itself.

    telnet localhost 5565

    Koen Verbelen

    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.
    You may also be interested in my Data Protector Support Tips listed per category

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