This sounds like a known issue fixes with current patches (I'd recommend patch bundle 9.04) for Data Protector A.09.00. Please have it applied and let us know if the issue is resolved or not. What operating system is on the cell manager?

Regards,

Sebastian

Open https://<cellserver hostname>:7116 in a Browser and Check the Certificate that is delivered.

Often enough the Expiration Date lies in past and therfore prevents access.

If that is the case you'll need to generate a new certificate with shorter vaild time (anything before 2038) using omnigencert.pl. Check the Admin-Guide for Details on the parameters.

i try, but It does not work.

Morning.

I'm using RHEL 6.7. I try search patchs on HP Support site but i find for HP-UX.

Regards,

Caetano.

You will need the Linux and Windows patch bundle. The GUI should be running the same version. Here are the links.

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01769073

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01769145

Regards,

Sebastian

OK. The patch 904 was applied, but dont work.I checked the certificates generated, listed below, and have one with validation date expired.

List of known Certificates:
"hpdpcert.pem" from 10/06/2011 10:40:50 AM
"cacert.pem" from 08/14/2015 02:15:58 PM

To generate a new certificate i need a store_password. To get this parameter i need to create a new store_password or get from the old version (data protector 7)?

No, the password was not existing in version 7. You can get it from /etc/opt/omni/client/components/webservice.properties.

Visit this customer advisory for the full details. It contains the procedure to re-generate the certificate.

http://h20565.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04350769

Regards,

Sebastian

those are not the Certificates you have to check for GUI, they are used for EncryptedControlComunication.

Check the Ceritificate the ApplicationServer delivers (Browse https://<CM-Hostname>:7116).

All steps required to create a new Cert for this are described in advisory provided by Sebastian.