Cannot read DBSM message: IDB backup failed

Did you solve problem?

If you did, please say me how?

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  • HP Data Protector A.08.00: OMNISV, internal build 600, built on Thursday, Januar y 23, 2014, 8:50 PM

    Patch level Patch description
    ===========================================
    DPWIN_00659(BDL801) Core Component
    DPWIN_00659(BDL801) Core of Integrations component
    DPWIN_00658(BDL801) Cell Manager Component
    DPWIN_00661(BDL801) Disk Agent
    DPWIN_00660(BDL801) General Media Agent
    DPWIN_00662(BDL801) User Interface
    QCCR2A50688_TM2 omnidbcheck.exe Test binary
    QCCR2A50688_TM2 OmniDbUtil.exe Test binary
    QCCR2A50688_TM2 omnitrig.exe Test binary
    DPWIN_00659(BDL801) Core Technology Stack
    DPWIN_00658(BDL801) Cell Server Technology Stack
    DPWIN_00658(BDL801) Web Services
    DPWIN_00658(BDL801) Job Control Engine Service Dispatcher
    DPWIN_00658(BDL801) Job Control Engine Service Registry
    Number of patches found: 14.

    log:

    Normal] From: OB2BAR_POSTGRES_BAR@aleksej.tcom "DPIDB" Time: 8/26/2016 7:03:05 AM
    Backup Profile:

    Run Time ........... 0:00:05
    Backup Speed ....... 6.24 MB/s

    [Normal] From: OB2BAR_POSTGRES_BAR@aleksej.tcom "DPIDB" Time: 8/26/2016 7:03:05 AM
    Completed OB2BAR Backup: aleksej.tcom:ConfigurationFiles "IDB"

    [Major] From: OB2BAR_POSTGRES_BAR@aleksej.tcom "DPIDB" Time: 8/26/2016 7:03:08 AM
    Cannot read DBSM message (Interprocess communication problem.
    System error: [10054] Connection reset by peer
    )

    [Critical] From: OB2BAR_POSTGRES_BAR@aleksej.tcom "DPIDB" Time: 8/26/2016 7:03:08 AM
    An internal error occurred

     any ideas about the solution ?

    BR,
    AB888

     

     

  • Software support for Data Protector A.08.00 is no longer available and this looks like a release-specific issue that needs fix. This issue was not fixed on this release so there is no hot fix available. You should consider a upgrade to A.09.07_110.

    The DBSM ends abnormally during the IDB backup session
    https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM01699450

    Please use the Accept Solution button next to my post and assign a KUDO (thumbs up icon) if this works for you.

    Regards,
    Sebastian Koehler