No write device with suitable block size found StoreOnce to Tape

Hello together, 

i have a Problem with Some Copy Jobs and this Error.

"No write device with suitable block size found."

and 

"reached its inactivity timeout of 600 seconds.
The agent on host will be shutdown." 

We have a StoreOnce 4500 with CatalystStores and a MSL6480 with LTO7 Tapes. 

Normal Backup to the CatalystStores and after the Backup a Copy Job from CatalystStore to Tape. 

MSL Drive Blocksitze Setting is 256. 

We Update the Version to 9.07 but the Problem is not solved. What can i do, to get good Copy Jobs withhout to spent ours to fix the failed Objects. 

Hope for some Help and thank you in advance

 

 

Parents
  • I've just opened a thread about this and other problems, but essentially object copies fail with a 'Lost connection to BMA' followed by a 'No object of suitable block size found'.

    The job then hangs and its csm.exe process has to be manually stopped in Task Manager before the physical tapedrive becomes usable again.

    Here's a sample session:

    [Normal] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:00:10
    Copy session 2016/08/11-34 started.

    [Normal] From: BMA@dppgpo04.domain.net "GPO_MSL8096_L1_D2" Time: 11/08/2016 12:00:11
    STARTING Media Agent "GPO_MSL8096_L1_D2"

    [Normal] From: BMA@dppgpo04.domain.net "GPO_MSL8096_L1_D2" Time: 11/08/2016 12:00:15
    => UMA@cheyennefs.domain.net@Changer1:0:10:1
    Loading medium from slot 36 to device Tape52:0:9:0C

    [Normal] From: RMA@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:01:23
    STARTING Media Agent "GPO_VLS_L1_D24"

    [Normal] From: RMA@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:01:27
    => UMA@cheyennefs.domain.net@scsi4:0:0:0
    Loading medium from slot 18 to device Tape51:0:0:24C

    [Critical] From: RMA-NET@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:02:17
    Cannot connect to BMA@cheyennefs.domain.net "GPO_MSL8096_L1_D2"
    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    Object BAR dbppci01.domain2.net:cpf_dmc<cpf_128364:919580422:1>.dbf "Oracle8" from session 2016/08/11-25 on medium
    2b06080a:557efa32:2098:000b in device GPO_MSL8096_L1_D2 is not complete.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    Object BAR dbppci01.domain2.net:cpf_dmc<cpf_128365:919581111:1>.dbf "Oracle8" from session 2016/08/11-25 on medium
    2b06080a:557efa32:2098:000b in device GPO_MSL8096_L1_D2 is not complete.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    [61:3003] Lost connection to BMA named "GPO_MSL8096_L1_D2"
    on host cheyennefs.domain.net.
    Ipc subsystem reports: "IPC Write Error
    System error: [10054] Connection reset by peer
    "

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    FAILED copy of BAR dbppci01.domain2.net:cpf_dmc<cpf_128366:919581128:1>.dbf "Oracle8" from session 2016/08/11-25.
    No write device with suitable block size found.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:55
    FAILED copy of BAR dbppci01.domain2.net:cpf_dmc<cpf_128367:919581154:1>.dbf "Oracle8" from session 2016/08/11-25.
    No write device with suitable block size found.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:55
    FAILED copy of BAR dbppci01.domain2.net:cpf_dmc<cpf_128368:919581191:1>.dbf "Oracle8" from session 2016/08/11-25.
    No write device with suitable block size found.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:55
    FAILED copy of BAR dbppci01.domain2.net:cpf_dmc<cpf_128369:919581207:1>.dbf "Oracle8" from session 2016/08/11-25.
    No write device with suitable block size found.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:55
    FAILED copy of BAR dbppci01.domain2.net:cpf_dmc<cpf_128370:919581224:1>.dbf "Oracle8" from session 2016/08/11-25.
    No write device with suitable block size found.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:55
    FAILED copy of BAR dbppci01.domain2.net:cpf DP Managed Control File Backup "Oracle8" from session 2016/08/11-25.
    No write device with suitable block size found.

    [Normal] From: RMA@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:02:58
    Ejecting medium '18'.

    [Normal] From: RMA@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:02:58
    => UMA@cheyennefs.domain.net@scsi4:0:0:0
    Unloading medium to slot 18 from device Tape51:0:0:24C

    [Normal] From: RMA@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:02:59
    COMPLETED Media Agent "GPO_VLS_L1_D24"

    I hate updating Data Protector...


  • wrote:

     

    [Critical] From: RMA-NET@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:02:17
    Cannot connect to BMA@cheyennefs.domain.net "GPO_MSL8096_L1_D2"
    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    Object BAR dbppci01.domain2.net:cpf_dmc<cpf_128364:919580422:1>.dbf "Oracle8" from session 2016/08/11-25 on medium
    2b06080a:557efa32:2098:000b in device GPO_MSL8096_L1_D2 is not complete.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    Object BAR dbppci01.domain2.net:cpf_dmc<cpf_128365:919581111:1>.dbf "Oracle8" from session 2016/08/11-25 on medium
    2b06080a:557efa32:2098:000b in device GPO_MSL8096_L1_D2 is not complete.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    [61:3003] Lost connection to BMA named "GPO_MSL8096_L1_D2"
    on host cheyennefs.domain.net.
    Ipc subsystem reports: "IPC Write Error
    System error: [10054] Connection reset by peer
    "


    As mentioned above, a simple object copy without encryption can be cured with QCCR2A69318_HF1.

    Regards,
    Sebastian Koehler

Reply

  • wrote:

     

    [Critical] From: RMA-NET@dppgpo04.domain.net "GPO_VLS_L1_D24" Time: 11/08/2016 12:02:17
    Cannot connect to BMA@cheyennefs.domain.net "GPO_MSL8096_L1_D2"
    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    Object BAR dbppci01.domain2.net:cpf_dmc<cpf_128364:919580422:1>.dbf "Oracle8" from session 2016/08/11-25 on medium
    2b06080a:557efa32:2098:000b in device GPO_MSL8096_L1_D2 is not complete.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    Object BAR dbppci01.domain2.net:cpf_dmc<cpf_128365:919581111:1>.dbf "Oracle8" from session 2016/08/11-25 on medium
    2b06080a:557efa32:2098:000b in device GPO_MSL8096_L1_D2 is not complete.

    [Major] From: CSM@dppgpo04.domain.net "Oracle_CPF-GPO_MSL" Time: 11/08/2016 12:02:54
    [61:3003] Lost connection to BMA named "GPO_MSL8096_L1_D2"
    on host cheyennefs.domain.net.
    Ipc subsystem reports: "IPC Write Error
    System error: [10054] Connection reset by peer
    "


    As mentioned above, a simple object copy without encryption can be cured with QCCR2A69318_HF1.

    Regards,
    Sebastian Koehler

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